• 1.0 out of 5 stars

    Be Warned Product and Warranty Shocking

    • Written by Derek R from Edinburgh

    So I have purchased 5 of these cases now. Two for myself two for my wife and one for my mum.

    The case is great its slim, its apple and if gives you extra juice so you charge your phone less.

    They do not last long at all. They fall apart and don't stand up well to wear and tear you need to really look after them. My wife and I's first cases lasted 2 years but they had little rubber left on them It all pealed and the cases were full of holes.

    In June I bought her a new red case. She looked after it knowing it doesn't wear well. By xmas the corner had split where the rubber joins the internal plastic of the case. Its now hanging off and ripping more. I contacted apple both by online chat and a call and was told "This comes with a limited warranty (the apple accessory 1 year warranty doesn't apply to us) the reason is they feel this is normal wear and tear of the item. It happened when it was 5/6 months old and was well cared for with photos provided. Incredible apple feel a product can fail so quick and not be a manufacturing fault defect.

    I also bought myself a nice new black one in October to replace my old one. It has now started showing signs of rubber coming away and the rubber is splitting very slightly half way down the case. It is THREE MONTHS OLD!

    So BE WARNED apple do not warrant this unless the battery fails. They DO NOT LAST LONG

    I am going to follow this up with my credit card company who I paid for the item with see if I can claim through them. As much as I love the cases and bought one for my mum (did not last a year as well) giving them lots of praise they are not worth the money and apple should really hang their heads in shame with the attitude towards the warranty.

    I appreciate there are reviews raving about this case and I can agree with them but I bet if you asked the owners now about the cases they would tell you the same things as above.

    I will unfortunately not buy another it is not worth the £99 for how poorly designed and flawed it is.

  • 4.0 out of 5 stars

    Essential accessory

    • Written by daniel W from minster

    Now on my second smart case, the first lasting just under two years which I thought was more than fair use given the amount of drops it saved from phone from. Really can’t imagine having a phone without the extra juice this provides. In fact , I’m unlikely to upgrade my phone to a newer version until Apple release smart cases for newer phones ( it seems the 7 is the last to benefit from this case). Not found any issues with the functionality of the phone at all. Great product.

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    Brilliant case! Worth the money

    • Written by Mia Le Bao N from Solihull

    Great case, my phone lasts much longer than before. Protects the phone well and is comfortable to use. Only downside, is it adds a little weight to iphone. However, you will get used to it.

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Poor product

    • Written by Christine B from Bury

    I bought this red case for my son when it was first introduced in HK as I was told by the sales that it was in support of against aids. The case has now lost its flexibility and started breaking round the corners. It is no longer good enough to protect his iPhone 7. It is really the only poor product I have bought from Apple. I was trying to contact Apple to make a complaint but could not get through. If Apple customer service read this review, please get in touch with me.

    3 of 4 people found this useful

  • 5.0 out of 5 stars

    This is brilliant!

    • Written by James M from Wakefield

    I am a heavy user of my phone - usually 20% left by Midday. But this case is making my phone last at a minimum a full day... Now people will cry... but a phone should... Nah, realistically no smart phone under heavy use will last all day. I have quite a few mail and social media accounts pinging things all day. I'm obsessed with photographing every piece of food I ever eat and making sure everyone knows where I am through location checkins, Bluetooth headphones and Apple Watch connected all the time and various other battery hungry applications going all day.
    This case is a lifesaver... Highly recommended.

    25 of 27 people found this useful

  • 5.0 out of 5 stars

    Great case

    • Written by Charles M from Fleet

    Since owning this case my battery on the phone has never gone below 100%. The case is well made, comfortable to hold & isn't to heavy, in face I actually like the little extra weight.

    6 of 7 people found this useful

  • 5.0 out of 5 stars

    Long lasting

    • Written by amie D from swansea

    My husband has one and it is fantastic x I borrowed it and my phone was on 100% all day x

    21 of 23 people found this useful

  • 1.0 out of 5 stars

    This Battery case disrupts the compass

    • Written by Martin F from Corbridge

    Don't buy this if you use your phone for navigation. The field set up by the battery affects the compass. It can read up to 180 degrees out.

    147 of 264 people found this useful