• 1.0 out of 5 stars

    Does not rotate to portrait

    • Written by Crossy C from KNUTSFORD

    I didn’t even buy this product!

    The very first thing I did when I was in the Apple store was to see if the keyboard attached when the iPad was in portrait mode, but it didn’t. I asked staff, but they looked bemused when I told them. Listen, we are all different, but there are so many apps that developers lock you into using which don’t rotate. Why, I will never know.

    Social media management is part of my business, which means spending a vast amount of time with apps such as Instagram and Snapchat et al. Another which springs to mind is the (UK) National Lottery app of which the user is forced to use in portrait mode.

    Personally, I like to use most of my apps not in wide landscape mode, but in tall portrait mode; I find scrolling through websites to be quicker and I am able to see much more information than the wasted open white-space to the left and right of the screen if in landscape mode. Twitter is a must in portrait mode as I find scrolling in landscape extremely restrictive when viewing as I am forced to scroll much more often than if I was in portrait mode.

    There is no way that I would detach the keyboard so to rotate my iPad Pro (not a snap at £1,000 either!) to use an app for a while and then rotate and re-attach.

    Therefore, this keyboard was badly thought out.

    One star because no-star was not available.

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Feels cheap and the connection is sketchy

    • Written by Rob W from Barnsley

    I had the previous version of this which had many issues to the point Apple extended the repair period for three years. Similar issues remain here and it feels even cheaper than the previous version! AVOID! There are better options, including writing by hand onto paper, taking a photo then throwing it in the bin.

    6 of 7 people found this useful

  • 4.0 out of 5 stars

    Rather good overall....

    • Written by Daniel G from Macclesfield

    I bought the keyboard at the same time as purchasing the 2018 iPad Pro when it launched, so I’ve had plenty of time to form an opinion. Incidentally, I also bought the pencil. I was impressed with the features it offered, and pleased to see it afforded protection for the back of the device too. And without adding much thickness - especially compared to a lot of third party ones. The iPad Pro remains highly portable and convenient to take with you everywhere. The typing experience took a few days of heavier use to acclimatise and the keys become much better with time as they wear in. I must admit that I rather winced at the price, considering that you can easily spend more than on a MacBook in the end! I think £149 would be more reasonable, or a discount when purchasing alongside the iPad. It would also be nice to have backlit keys and possibly a choice of colours and materials. Apart from the negatives above, and the not insignificant weight it adds, its a great piece of kit. In point of fact I’m beginning to use my MacBook Pro less and less.

    7 of 7 people found this useful

  • 4.0 out of 5 stars

    It comes down to personal taste

    • Written by Gina H from London

    I read all the reviews and went into the Apple store thinking ‘I’m never buying one of those’, but honestly I think your relationship to this product is down to your personal taste. For me, I love this keyboard! The helpful Apple in store elf allowed me to try several keyboard products with my new iPad Pro 12.9” and this one was by far the superior option. It is made for the iPad so everything clicks, magnetises and fits perfectly. It’s very streamlined. In comparison, the other options from different sellers were bulkier or just felt wrong. This one feels reassuringly strong and it’s incredibly light. No backlighting, but it’s not something I need so, again, it works for me. Looking at the keyboard in sunlight it seems to have a kind of ‘woven’ texture to the plastic which I guess is how they make it both light and strong. My only grumble is that when you fold the keyboard behind the iPad to write with the Apple Pencil, it’s a bit disturbing to the fingers because you feel the keyboard buttons and this provides a bumpy surface and slightly distracts from my experience of an otherwise smooth product. However, this doesn’t mess with the performance of the machine (the buttons don’t engage in this position) so it’s a small price to pay for a product that is superior, seamless and gives the iPad protection and immediate efficiency on the go. Price? It’s Apple. I just live with it. My advice is: go to the store, if you can, and try it out before you buy it. You’re either going to love it or hate it - and I love mine!

    8 of 9 people found this useful

  • 1.0 out of 5 stars

    Awful, just awful!

    • Written by Phil A from Heywood

    I read all the reviews before purchasing and I was genuinely undecided, then I read one review that suggested I ignore all the haters... I'd of rather spent £200 on hot air if I am honest. Awful product, to spend circa £1000 on an iPad Pro to then purchase a Pencil for £120 - fine, that's Apple, but the additional for a keyboard that is like everyone says, ugly in its fit, feel and design - a complete failure in my eyes.

    I suppose you have the convenience of the keyboard being a part of the case but most of the time I carry a rucksack or bag so in all honesty, I would buy a wireless keyboard - there are plenty that fold or roll up - you'll get a better result.

    And to be fair, I mainly use this for design and drawing rather than typing and can do the minimal required via the keyboard on the pad, which we must have all gotten used to by now.

    Overall, it's a pants product and I sometimes wish I could stand in the store all day and advise people not to buy it.

    20 of 22 people found this useful

  • 2.0 out of 5 stars

    Makes the premium iPad Pro feel cheap

    • Written by David M from Aberdare

    The Smart Keyboard Folio is the biggest letdown of the Apple accessories for the iPad Pro. The only reason I purchased this was the fact that it uses the smart connector to work passively and it doesn't need to be charged, which to give it credit is a nice feature. At the time of writing there aren't any third party options that are capable of this. I do like how the case attaches magnetically and it feels very sturdy. And the felt lining on the inside of the case provides a nice soft texture for the iPad. Sadly, the main outer plastic material feels very un-Apple like. It easily attracts fingerprints and marks and just doesn't look or feel premium. Considering the iPad itself goes up to almost £2000, this case takes the premium feeling away from the device. Not to mention the case itself is an eye watering £200. The keys themselves provide barely any feedback, and create a 'knocking' sound when pressing (which makes it sound like you're tapping hard plastic), so it's hard to type efficiently on one of these. And when you fold over the keyboard to hold the iPad itself, the keys are facing outward which means you really need to remove the iPad from the case entirely to hold the iPad without the keyboard in the way. I really would have no issues with the £200 price tag if the keyboard felt more premium. And sadly this is the best option out there right now. I hope Apple improves this product along with the next-gen iPad Pro.

    12 of 14 people found this useful

  • 1.0 out of 5 stars


    • Written by Justin S from diss

    Offers no protection for the iPad. Uncomfortable to hold. I bought a cheap alternative whilst waiting for this to arrive for under £20 and it’s more protective and has a space to safely store, and charge pen. This relies solidly on magnet, which won’t work in the modern world. I truly think this is the worst design apple have ever produced. Shocked actually. Do not waste your money. Buy a wireless keyboard and a more protective cover.

    17 of 20 people found this useful

  • 1.0 out of 5 stars

    Unreliable keyboard probably unnecessary

    • Written by Greg G from Buckhurst Hill

    Apple's non-folio "smart" keyboards fail after quite a short life - 6 months to 2 years judging by reports and my own experience. There is no good reason to expect the "folio" version to perform any better so buy at your own risk.

    It's also worth trying your iPad Pro without; I find the on-screen keyboard to be so much better than the one on smaller tablets that I haven't really missed the physical keyboard since it failed.

    10 of 13 people found this useful

  • 2.0 out of 5 stars

    Impressive product - Poor value for money

    • Written by Matthew P from Bewdley

    This is a much better product than reviews on here would suggest. It does NOT look cheap as someone has claimed, in fact quite the opposite, it looks reassuring expensive. It all fits perfectly of course, feels great and offers good protection for your iPad. The keyboard is a pleasure to use and the two different angle options are perfect for working on your lap or at a desk or table.

    Is it overpriced? Absolutely and resoundingly so! I suspect that is why the reviews are so poor because you take it out of the box and think to yourself, oh it really is just a keyboard offering some protection for my iPad. You realise immediately that the £199 price tag is absolutely extortionate and you get a sinking feeling inside you that this company will never reward customer loyalty with reasonably priced accessories. The greed on display here is utterly sickening and is reflective of all that is wrong with the world.

    So to sum up, is this a good product? Absolutely. Value for money? No way on this earth are you getting good value, you’ll just be lining the pockets of people who already have more than they know what to do with. If you can stomach that then go buy the product and you’ll probably love it. Personally, I resent them a little more every time they make me feel this way. I’m disappointed with myself for taking the bait even though I knew it was attached to a barbed hook. 2 stars from me in the futile hope that apple will one day repent and start to reward customer loyalty with a morally acceptable pricing strategy for accessories. Just to be clear, I will not be holding my breath.

    29 of 35 people found this useful

  • 1.0 out of 5 stars


    • Written by Joseph M from Bury St Edmunds

    I have had several iPads and the last 2 iPad Pros, for which have used the Apple Smart Keyboard. In the previous version, it didn’t cover the back of the iPad, which the newest one does. I used this extensively and it worked really rather well, was actually a very nice product. That isn’t what I am finding with this keyboard/case! I find that it has a cheap feel in comparison to the prior keyboard/cover. What is most concerning is that the design makes it hard to remove the iPad from the magnetic attachment above the keyboard. When it comes up, ( as you actually grab the iPad in an area closest to the attachment where the case doesn’t cover) it has needed such force that when it gives way the iPad can fall out of the case. I have needed to replace the iPad already as it fell and the screen broke�� I was recently chatting with someone on FaceTime showing them some work done in my house when once again trying to adjust whilst moving it came completely out of the case and fell down the stairs! Fortunately this time the iPad screen didn’t break! I am very unhappy with this design and product overall...looking for a replacement!!

    16 of 20 people found this useful

  • 5.0 out of 5 stars

    Perfect cover and keyboard

    • Written by Mark S from Dartford

    It does exactly what it says. Premium feel. Great keyboard.

    Stands up well and stays in place.

    Totally happy with mine.

    Ignore the haters.

    12 of 22 people found this useful

  • 4.0 out of 5 stars

    An excellent If somewhat expensive product

    • Written by Gerald L from Pontefract

    I bought the Keyboard Folio as I needed immediate protection for my iPad. As a case I love it, whether balancing on one’s knee for typing or positioned on the bed or other soft surfaces to watch movies it’s ideal. The perfect package for me would be the Keyboard Folio without the keyboard as the design is far superior to that of the Folio which offers little stability on soft surfaces due to the narrowness of the stand but unfortunately that’s not an option. So for me it was a little expensive as I only occasionally use the keyboard as the screen keyboard on the 12.9-inch iPad is so good. Having said that I don’t regret the purchase and to be honest any third party Folio will have to go some to encourage me to change from what is an excellent product.

    11 of 13 people found this useful

  • 1.0 out of 5 stars

    Disappointing for £199

    • Written by Ekta M from London

    For such an expensive keyboard would have expecting better casing (are you meant to buy a hard case as well?) and somewhere for the pencil? Doesn’t really work for an all in one case/keyboard

    26 of 30 people found this useful

  • 1.0 out of 5 stars

    Basic keyboard at a ridiculous price

    • Written by Todd D from Preston

    Apple are again pushing their loyal customers to the limit.
    They really are selling a basic keyboard/case for £199 !
    It’s not backlit at all, has no shortcut keys like the Logitech one did for the 1st & 2nd gen iPad pro’s.
    The Ipad pro itself is ridiculously supplied with a 1m cable, which is absolutely inadequate.
    This keyboard is so overpriced & so not worth it........
    Save your money until a third party company brings out a keyboard that does the job much better & for nearer half the price.
    Shame on you Apple you are pushing us all away.

    39 of 42 people found this useful

  • 4.0 out of 5 stars

    Exactly what I wanted (almost)!

    • Written by Alexandra N from Tulsa

    I’m not sure why there are so many harsh reviews of this case. The only reason I gave it 4/5 stars is because the keys aren’t backlit, which is testing my typing skills, and I don’t understand why it’s so expensive. The case itself is sturdy, doesn’t add bulk, protective, and the keyboard itself is easy to use thanks to the keys being raised. The bottom of the case and the keyboard itself is hard plastic so you can easily balance the case on your lap and type while reclining on a sofa or in bed or wherever. I don’t have any real issues with this case and contrary to what I’ve read about its being cheap-looking and feeling or the magnets aren’t functioning properly or the iPad will slip out of the case, I disagree. My advice: don’t manhandle your iPad or the case and you’ll see that this case works perfectly well!

    13 of 18 people found this useful

  • 1.0 out of 5 stars

    The worst Apple product currently available, sorry Apple!

    • Written by Ian F from Ashbourne

    I have to say I am a big Apple fan and have spent more than an average user on Apple products because they are so good. So this is a review from an Apple fan and loyal customer. So I was looking forward to getting the smart keyboard after such a long lead time and after hearing how special it would be during the keynote. Now it has arrived I am so disappointed and I will be returning it. As many reviews will say the clicking together of iPad and case are fine, but just that, fine. Yes it needs a backlight too. The feel however, is very plastic, very cheap Chinese plastic. It is bad, really bad, the edges around the keyboard are sharp and feel really cheap. It feels like something you would buy on eBay for £9.99 and then send back. It’s like the old cases you would get, hardboard covered in plastic with edges sealing it all If you are considering this keyboard go and see on in the flesh first and ask yourself is this really worth paying for. My last iPad Pro keyboard was Logitech, I shall be hoping their new keyboard comes on sale soon. I love you Apple but you dropped the all on this one.

    34 of 37 people found this useful

  • 5.0 out of 5 stars


    • Written by Daniel G from Petersfield

    I have been waiting for this to arrive since I bought my new iPad and I am over the moon. It is a solid well made keyboard/case. The iPad feels secure and the case feels very well made. The connection is seamless and the keyboard (which I am using to write this) is very good quality. I have no issue what so ever and the price is what you pay for a premium product. I would highly recommend this

    9 of 19 people found this useful

  • 3.0 out of 5 stars

    The keyboard is pretty good, but it makes the iPAD pretty uncomfortable

    • Written by Allan C from NEWTOWNABBEY

    As a portable keyboard it is decent. Its not a mechanical keyboard like others available for the older model, and it has no backlighting either, but it feels pretty good to type on. Handy for longer emails and other duties.

    My main issue with the design is not the lack of lighting or the keys, but the fact that if you hold it in a traditional tablet way, you end up with your fingers that would normally rest on the back of the tablet hitting the keys. Thankfully that doesn't mean the key presses register as apple disable the keyboard in this position, but it feels awful. It also adds a fair bit of thickness to the overall shape.

    I would like to see the new model from Apple at least featuring some kind of backlit on the keys, for less than ideal lighting conditions. I appreciate that would likely reduce battery life a little, but having the option to have even a minor glow would be great.

    I think its pretty overpriced for what you get, and really only useful for those who need to type a lot on the iPad on the move, and who wont want to carry around a (typically better) bluetooth keyboard with them.

    85 of 95 people found this useful

  • 5.0 out of 5 stars

    Great Keyboard and Cover

    • Written by Amish P from STANFORD-LE-HOPE

    Just received this today and it's a great Keyboard and a Cover to protect the iPad Pro.

    8 of 25 people found this useful

  • 1.0 out of 5 stars

    Good but very un-Apple

    • Written by Sigmund J from london

    After spending so much money on the new iPad Pro it's horrible to put something on this device that feels so cheap. The keyboard is functional but to have to feel the keys when in a normal browsing orientation feels so very un-Apple. Also it feels like an oversight not to have function keys on an accessory for a 'pro' device. Please, please, please create a superior keyboard folio for the professionals you marketed the new iPad to.

    120 of 137 people found this useful