Service and support from the people who know your iPad best.

Because Apple makes the hardware, the operating systems and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.

Enjoy 2 years of peace of mind when you buy AppleCare+ for iPad.

AppleCare+ is an insurance product that provides up to two years of expert technical support1 and hardware coverage2 for iPad and Apple Pencil, including up to two incidents of accidental damage, each subject to an excess fee of £39 for iPad and £25 for Apple Pencil.3 Coverage begins on your AppleCare+ purchase date.

AppleCare+ benefits are separate from a consumer’s right to a free-of-charge repair or replacement, by the seller, of goods that do not conform with the contract of sale. Under English law, consumers have up to six years from the date of delivery to exercise their rights; however, various factors may affect your eligibility to receive these remedies. For more details, click here.

2 years of Apple-certified service and support coverage
24/7 priority access to technical support
Get up to 2 incidents of accidental damage coverage3
Battery service coverage3

One stop
for support

Minimise the amount of time without your iPad with Express Replacement Service

Because Apple designs iPad, iPadOS and many applications, iPad is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.

  • 24/7 priority access to Apple experts via chat or phone
  • Express Replacement Service
  • Local Apple hardware service when travelling within Europe

Additional hardware coverage

Get up to 2 incidents of accidental damage coverage3
Get battery service if it retains less than 80% of its original capacity

With AppleCare+, you get repair or replacement coverage for your iPad and Apple Pencil that includes up to two incidents of accidental damage, each subject to an excess of £39 for iPad and £25 for Apple Pencil, and coverage against batteries that retain less than 80% of their original capacity.

Coverage includes the following:

  • Your iPad
  • Battery3
  • Apple Pencil
  • Included USB cable and power adapter

Software support

Get direct access to Apple experts for support using iPadOS and more

With AppleCare+, Apple experts can help troubleshoot issues with your iPad, iPadOS, iCloud and Apple-branded iPad apps:4

  • iPadOS and iCloud
  • Wireless networks
  • Apple-branded iPad apps such as FaceTime, Keynote, Numbers and Pages

How to buy

  1. Purchase AppleCare+ with your new iPad.
  2. Or buy it within 60 days of your iPad purchase:
    • On your device (go to Settings > General > About and choose AppleCare+ Coverage Available)
    • Online (requires you to verify your serial number and run a remote diagnostic)
    • At an Apple Store (inspection of iPad and proof of purchase are required)
    • By calling 0800 107 6285 (requires you to run a remote diagnostic and provide proof of purchase)

AppleCare+ is not available in Channel Islands and Isle of Man

AppleCare+ available for:

See AppleCare+ Terms and Conditions for complete product details.

Additional Support

Get support by phone or chat,
set up a repair and more.

Find your Apple Support phone number here

Contact Apple Support

Get support for all your
Apple devices in one app.

Get the Apple support app