Service and support from the people who know your iPod touch best.

Because Apple makes the hardware, the operating systems and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.

Enjoy 2 years of peace of mind when you buy AppleCare+ for iPod touch.

AppleCare+ for iPod touch is an insurance product that provides up to two years of expert technical support1 and hardware coverage,2 including up to two incidents of accidental damage, each subject to a £25 excess fee.3 In addition, you’ll get 24/7 priority access to Apple experts via chat or phone. Coverage begins on your AppleCare+ purchase date.

AppleCare+ benefits are separate from a consumer’s right to a free-of-charge repair or replacement, by the seller, of goods that do not conform with the contract of sale. Under English law, consumers have up to six years from the date of delivery to exercise their rights; however, various factors may affect your eligibility to receive these remedies. For more details, click here.

2 years of Apple-certified service and support coverage
24/7 priority access to technical support
Get up to 2 incidents of accidental damage coverage3
Battery service coverage3

One stop for support

Get local Apple hardware service when travelling around the world4

Because Apple designs iPod and iOS, iPod is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.

  • 24/7 priority access to Apple experts by chat or phone
  • Local Apple hardware service when travelling around the world4

Additional hardware coverage

Get up to 2 incidents of accidental damage coverage3
Get battery service if it retains less than 80% of its original capacity

With AppleCare+, you get repair or replacement coverage for your iPod which includes up to two incidents of accidental damage, each subject to a £25 excess fee, and coverage against batteries that retain less than 80% of their original capacity.

Coverage includes the following:

  • Your iPod
  • Battery3
  • Included USB cable and earphones

Software support

Get direct access to Apple experts for support using iOS and more

With AppleCare+ for iPod, Apple experts can help troubleshoot issues with your iPod, iOS, iCloud and Apple-branded iPod apps:5

  • Using iOS and iCloud
  • Connecting to wireless networks
  • Apple-branded iPod touch apps

How to buy

  1. Purchase AppleCare+ with your new iPod touch.
  2. Or buy it within 60 days of your iPod touch purchase:
    • On your device (go to Settings > General > About and choose AppleCare+ Coverage Available)
    • Online (requires you to verify your serial number and run a remote diagnostic)
    • At an Apple Store (inspection of iPod and proof of purchase are required)
    • By calling 0800 107 6285 (requires you to run a remote diagnostic and provide proof of purchase)

AppleCare+ is not available in the Channel Islands and Isle of Man.

See AppleCare+ Terms and Conditions for complete product details.

Additional Support

Get support by phone or chat,
set up a repair and more.

Find your Apple Support phone number here

Contact Apple Support

Get support for all your
Apple devices in one app.

Get the Apple support app