Service and support from the people who know your Mac best.

Because Apple makes the hardware, the operating systems and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.

Enjoy 3 years of peace of mind when you buy AppleCare+ for Mac.

AppleCare+ for Mac is an insurance plan that provides up to three years of expert technical support1 and additional hardware coverage2 from Apple, including up to two incidents of accidental damage coverage, each subject to an excess fee of £79 for screen damage or external enclosure damage, or £229 for other damage.3 In addition, you’ll get 24/7 priority access to Apple experts by chat or phone. Coverage begins on your AppleCare+ purchase date.

AppleCare+ benefits are separate from a consumer’s right to a free-of-charge repair or replacement, by the seller, of goods that do not conform with the contract of sale. Under English law, consumers have up to six years from the date of delivery to exercise their rights; however, various factors may affect your eligibility to receive these remedies. For more details, click here.

3 years of Apple-certified service and support coverage
24/7 priority access to technical support
Get up to 2 incidents of accidental damage coverage3

Battery service coverage3

One stop for support

Get local Apple hardware service around the world

Because Apple designs the computer, the operating system and many applications, Mac is a truly integrated system. And only AppleCare+ gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call.

  • 24/7 priority access to Apple experts via chat or phone
  • Onsite service
  • Local Apple hardware service around the world

Additional hardware coverage

Get up to 2 incidents of accidental damage coverage3
Get battery service if it retains less than 80% of its original capacity

With AppleCare+, you get repair or replacement coverage for your Mac which includes up to two incidents of accidental damage, each subject to an excess fee of £79 for screen damage or external enclosure damage, or £229 for other damage, and coverage against batteries that retain less than 80% of their original capacity.

Coverage includes the following:

  • Your Mac computer
  • Battery3
  • Included accessories such as the power adapter

Software support

Get direct access to Apple experts for support using macOS and more

With AppleCare+, whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including4:

  • Using macOS and iCloud
  • Quick how-to questions about Apple-branded apps, such as Photos, iMovie, GarageBand, Pages, Numbers and Keynote, and pro apps, such as Final Cut Pro X, Logic Pro X and more
  • Connecting to printers and wireless networks

How to buy

  1. Purchase AppleCare+ with your new Mac.
  2. Or buy it within 60 days of your Mac purchase:
    • Online (requires you to verify your serial number and run a remote diagnostic)
    • At an Apple Store (inspection of Mac and proof of purchase are required)
    • By calling 0800 107 6285 (requires you to run a remote diagnostic and provide proof of purchase)

AppleCare+ available for:

For Mac computers running macOS Server, AppleCare+ Technical Support covers server administration and network management issues using the graphical user interface of macOS Server. For assistance with advanced server operation and integration issues, purchase AppleCare OS Support. See AppleCare+ Terms and Conditions for complete product details.

AppleCare+ is not available in the Channel Islands and Isle of Man.

Additional Support

Get support by phone or chat,
set up a repair and more.

Find your Apple Support phone number here.

Contact Apple Support

Get support for all your
Apple devices in one app.

Get the Apple Support app