If your AppleCare products aren’t covered by complimentary support, an AppleCare Protection Plan or another AppleCare service plan,* you can purchase telephone support to cover a single incident. Choose from four options, depending on your product.
To purchase pay-per-incident support, please call
0844 209 0611
iPad, iPhone, iPod and Apple TV
Purchase a single-incident of phone support for your iPad, iPod,
iPhone, Apple TV or iTunes software.
Mac and Consumer Applications
Purchase a single incident of phone support for your Mac or consumer applications. Software support includes support for Aperture, iWork, iLife, Mac OS X, AirPort, Safari, and more.
iPhone Enterprise Deployment, Xserve, Xserve RAID and Professional Applications
Single-incident phone support is available for Mac hardware, Xserve or Xserve RAID hardware, and current versions of professional software such as iPhone Configuration Utility, Final Cut Studio, Logic Studio, or the graphical user interface in Mac OS X Server.
Cross-Platform Integration and
Purchase a single-incident of phone support for system and network configuration issues including mixed-platform integration support or assistance with command-line interface tools.
For More Information
For further details about Pay Per Incident offerings, please visit the Terms and Conditions page.
* VAT inlcuded in the above prices
* Apple One-Year Limited Warranty and AppleCare Protection Plan benefits are in addition to rights provided by consumer law. For details, click here.