• 1.0 out of 5 stars

    AirPort Extreme - Apple's one bad product.

    For many years, I've an apple-only ecosystem. The ONLY product that isn't worth the Apple name is the AIrPort Extreme. While its setup is easy, and the interface with other products very good, it began making a shrieking noise and warnings came up that it was overheating after only a couple of years. Come to find this is a well known problem which Apple won't fix, and that Apple considers its router business a sideline at best. Apple doesn't care about its routers, so you shouldn't care about them either.

    6 of 8 people found this useful

  • 1.0 out of 5 stars

    Not recommended for high density Urban; great for the country.

    I work in the wireless industry in an area that has a fairly dense urban population. It's nothing like Manhattan or anything but it has reasonable dense housing. What we have found is a necessity is the ability to change the 5 GHz channel width to 20 MHz. This is because there is such a high density of routers in the area that 80 MHz channels experience so much wireless interference that the experience is extremely poor. For this same reason the 2.4 is for all intents and purposes unusable in the evenings. Because of that AirPort Utility needs to stop adding the 2.4 network to the list of known networks when it is used. If these two issues were solved; I would give the product 5 stars.

    6 of 8 people found this useful

  • 1.0 out of 5 stars

    Lasted about 18 months

    Very disappointed with APPLE. I purchased this and now, after about 18 months, it drops the signal. I have to unplug and replug even though the green light is showing, it has lost its signal. Very disappointed.

    20 of 24 people found this useful

  • 1.0 out of 5 stars

    Fan Failed After Less Than Two Years

    With all of the fan failure comments it’s apparent that Apple engineering didn’t do adequate design analysis and/or reliability testing before production. Perhaps the Project Manager and the team associated with this router didn’t understand the concepts of quality engineering .
    For myself this unit functioned great for almost 2 years then the fan problems began. I am currently using it without the fan but am looking to buy another brand .

    21 of 22 people found this useful

  • 1.0 out of 5 stars

    Fan will fail

    This product worked great for 16 months and then the fan crapped out. The Apple warranty is only 12 months. I would not recommend this product as I believe it should last more than 16 months. C'mon Apple, you know this a problem, fix it please.

    37 of 42 people found this useful

  • 1.0 out of 5 stars

    To call this garbage is an understatement.

    Overheats. Always needs to be reset or rebooted. So many devices (such as VoiP) aren't supported through Apple Routers. It's easy to set up and it's nice when you have all matching Apple products but Airport Extreme, Time Capsule AND Airport Express have all been absolute garbage and waste of money.

    22 of 34 people found this useful

  • 1.0 out of 5 stars

    Worked well for 11 months

    The wireless speeds are no longer consistent. After rebooting, speed is excellent; a few hours later, the speed is poor. I'm going to buy a different device.

    14 of 19 people found this useful

  • 1.0 out of 5 stars

    Unreliable

    Broke after 2 years and a half.

    13 of 25 people found this useful

  • 1.0 out of 5 stars

    Buy Something Else

    My AirPort Extreme Basestation failed after 12 months and 3 weeks of use. It was noisy, ran hot and keep dropping the connection. This is the third basestation I have had in the past 12 years and they have all performed well until this one. I replaced it with a Google Wi-Fi mesh system that was easy to set up and is working great.
    I have numerous Apple products and they all work great. However, I would not recommend buying the Airport Extreme Basestation.

    17 of 22 people found this useful

  • 1.0 out of 5 stars

    Overheating problems 1 month after warranty ran out

    Works great when it worked. Reliability issues just outside of warranty (purchased June 2016, error messages starting in July 2017).

    Airport Extreme overheats (noisy fan), causing the Airport Utility to pop up and interfere with whatever I'm working on, just to show me an error message I cannot possibly address.

    Very disappointed with product quality. Engineering seems to have spent more time analyzing MTBF data to establish warranty coverage rather than to delight customers.

    Adding insult to injury, I'm also not happy with my failing Airport Utility disrupting my workflow to remind me of the poor design and support for my $200 Apple product.

    16 of 20 people found this useful

  • 1.0 out of 5 stars

    Save your money

    I am a huge supporter of Apple products, but this is horrible. Lasted barely a year and now constantly drops connection. Had to go buy a linksys. Guess I should have stuck with what works. Never had a problem for years with my old linksys router.

    16 of 24 people found this useful

  • 1.0 out of 5 stars

    Failed after 15 months

    I wish I had read these reviews before purchasing my Airport Extreme at the recommendation of the salesman. I understand that technology fails, but I expected better from Apple for the money I paid.

    18 of 25 people found this useful

  • 1.0 out of 5 stars

    HUGE WASTE OF $$$. Faulty fan will stop working after a year.

    I would give this less than one star if I could. As others have reported, the fan stopped working just out of the 1 year warranty period, Now it's just a useless lump of wires and plastic. Since Apple rarely acknowledges design/hardware flaws, we are all SOL.

    18 of 26 people found this useful

  • 1.0 out of 5 stars

    Less than two years later, it's dead

    I was happy with this unit when it worked. It lacked some of the configuration options of other brands, but I liked that you could manage it with Airport Utility from any device.

    I used it in the living room of my 1-bedroom apartment, so should have had a strong signal anywhere, but it was weak in my bedroom. Probably could have moved it to a different room for better results, but who wants a router on their kitchen countertop?!

    Anyway, it stopped working. Amber light repeats indefinitely, unit cannot be seen by Airport Utility on any device. Have performed countless soft/hard/factory resets and nothing changed. Did some research online only to learn that an internal component is likely fried and the unit is dead.

    I won't bother bringing it into an Apple store, they'll just tell me to buy a new one. Not sure what I will replace it with, but in the meantime I am using an old DLink Dir-655 I had in storage. It's old and janky, but it still works ten years later, unlike any single Apple product I have ever owned.

    13 of 19 people found this useful

  • 1.0 out of 5 stars

    Lasted exactly 1 year + 1 month

    This unit worked fine for the first year, but now it's one month out of warranty and it's making very loud squealing noise, overheating, and restarting. We have numerous Apple products (two iMacs, two iPads, two iPhones) and am shocked by the low quality of this product. From seeing the other reviews, it looks like this is a very common problem with this unit.

    24 of 34 people found this useful

  • 1.0 out of 5 stars

    Great Product...for About 18 Months

    DO NOT BUY. This product worked seamlessly for about 18 months. Then, out of no where, it started dropping connection and had to reboot it almost daily. I thought it was a problem with my provider, but I switched over to a cheaper router and my service works perfectly now. So now I have a $200 white brick that looks cool. I have all Apple products, and this by far has been the worst product I've owned. DO NOT BUY.

    27 of 36 people found this useful

  • 1.0 out of 5 stars

    Airport Extreme 15 Months old

    This wireless router worked for about 14 months, then at 14 months started buzzing and is limping along at 3.3 mbps wired and wireless, barely able to download a Youtube video, terrible and conveniently warranty was up in 12 months. I'll never buy an airport extreme again.

    27 of 33 people found this useful

  • 1.0 out of 5 stars

    Junk Product (Getting overheating error in airport utility)

    I had a Linksys router which works without any issues for over 6 years,

    Then I brought Airport Extreme, worked ok for 2 years, now keep getting overheating error in airport utility and signals keeps dropping so much for $199.00 except for the aesthetic its a piece of junk with cheap parts, would have hoped its lasted longer.

    25 of 28 people found this useful

  • 1.0 out of 5 stars

    2 of these lasted less than a year

    2 separate Airport Extremes have lasted less than a year before overheating and making weird noises (even though Apple assures this is not possible),
    1st one changed under warranty,
    2nd one due for a trip to the apple store as it has just given up after 11months. Another month and it wouldnt have been covered by Apples' warranty

    27 of 29 people found this useful

  • 1.0 out of 5 stars

    Whatever happened to Apple quality?

    I've been using Apple products since the mid-80s. Quality & support used to be meticulous, but that's changed for the worse. Lots of software problems, now more hardware problems too.
    My ISP suggested that my service was being hacked, & that I change my router password. I have 2 Airport Extremes, the main one upstairs by my computer & the second downstairs by it's very rarely used predecessor. When I began the process of updating my password, the icon showed that it was overheating. The very pleasant Apple Care tech that I was working with became exasperated during the process of attempting to address the issue.
    To make a long & frustrating story short, my 15-month-old downstairs, hardly ever touched or even breathed on now out of warranty Airport Extreme is a useless brick that needs to be replaced. For shame, Apple! No wonder you're no longer manufacturing routers!

    26 of 29 people found this useful