• 4.0 out of 5 stars

    Been waiting 15 years for this

    A backup program that compresses files, maintains the folder structure, and and isn't required to get your data back (compression makes tar files which pretty any OS can unpack). The only reason I don't give it five stars is I wish I could set it to email me when the backup was done without trying to unravel this weird scripting thing it has.

    2 of 2 people found this useful

  • 4.0 out of 5 stars

    Excellent Tech Support!

    I recently received a copy of Data Backup 3 with my new Guardian Maximus Raid, and initially I was having a problem scheduling backups with the software. I emailed tech support and received a link to a newer version of the software from Michael, who was extremely helpful. The new version works well, and it's a good feeling to know that your backups are up to date! I really like the folder synchronization features too, that's missing in a lot of similar software.

    20 of 20 people found this useful

  • 4.0 out of 5 stars

    Technical Support: ProSoft Data Backup 3

    I received this program on a cd with purchase of an OWC on the go 500GB external drive. Installation went without a hitch and I backed up the internal drive successfully. However, Restore would not work. I called Prosoft's technical support service and worked with Michael. Though it must not be easy to help someone who is not really computer savvy, I was patiently guided step by step. For the experts out there, Prosoft is working on why 3.1.1 - 9 would not restore on a mac powerbook G4 with OS 10.5.8 (leopard). For me, it was great to be in contact with another being with a native command of English and a good ear.

    22 of 22 people found this useful

  • 4.0 out of 5 stars

    Me too: Works well, instructions lacking.

    For me personally, the instructions did not seem to sufficiently explain some of the features and the trouble thereby that results. It took a while to figure out how to create a bootable clone for example. The functionality of the product is excellent and other than issues directly related to my lack of understanding, Data Backup works as described by Prosoft. Their customer service/support is excellent and NOT out-sourced.

    15 of 15 people found this useful

  • 4.0 out of 5 stars

    Works well, a bit complex

    I have been using Data Backup 3 for two years. I have not had the problems others seem to have had. Has always worked well for me, though I have not used the Clone option as I already use SuperDuper for clone backups. The other options are sort like Time Machine but with many many different ways to backup data and even retrieve files long since gone from your primary hard disk. You have lots of options about how you want your data backed up: you can back up to hard drives, to flash drives, to CDs; you can backup with your entire drive or only certain folders or files on the hard drive; you can make backups that save files you have long since erased from your drive or you can just do a straight copy of what is on your drive; you can schedule automatic backups. For when I travel I created a backup option to have only the files changed in the past seven days backup to my flash drive. Takes very little space, runs quickly, goes to a flash drive so can carry anywhere and thus I can and will do it frequently. Learning all this does take reading the manual, but with all the options, I am not sure it could less complex. Support by email is fast. The GUI is a bit clunky. That and the fact that you have read the manual keep me from giving it a five.

    9 of 10 people found this useful