Because Apple makes the hardware, the operating systems, and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.
Every Apple TV comes with a one-year limited warranty and 90 days of complimentary technical support.1 With the AppleCare Protection Plan, you can extend your coverage to two years from Apple TV purchase date. You'll get direct, one-stop access to Apple’s award-winning technical support for questions about tvOS, iCloud, AirPlay and more. In addition, you’ll get 24/7 priority access to Apple experts via chat or phone through getsupport.apple.com. You'll also get global repair coverage for your Apple products through convenient service options.2
Because Apple designs Apple TV and tvOS, you get a truly integrated system. And only the AppleCare Protection Plan provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.
The AppleCare Protection Plan provides global repair or replacement coverage, both parts and labor, from Apple-authorized technicians around the world.
Service coverage includes the following:
Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including:
Find your Apple Support phone number here.