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iTunes Store Support

Purchases and Downloads

Visit the the iTunes Store Customer Service site for assistance with purchases and downloads of music, audiobooks and more.

Technical Assistance

If you need technical help, the iTunes Store technical assistance page contains up-to-the-minute advice and instructions.

Website Feedback

Use the form below to send us your comments or report any problems you experienced finding information on our website. We read all feedback carefully, but please note that we cannot respond to the comments you submit.

The information you submit via this form will be sent to Apple’s Web team to help them improve this Web site. Please note that the Web team cannot respond to general questions and/or information requests submitted through this feedback page.

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Please read Apple’s Unsolicited Idea Submission Policy before you send us your feedback.

If you need support for your Apple product please visit the Apple support site for assistance.

Apple welcomes your feedback on its products. To comment on a particular product line, visit the Apple Product Feedback page and select the appropriate link.

Use the Online Support Feedback form to send us your suggestions or report any problems you experienced finding support information or using support tools. We'd like to hear about it.