AppleCare Protection Plan

AppleCare Protection Plan for Mac or Apple Display

Every Mac and Apple display comes with a one-year limited warranty and up to 90 days of complimentary telephone technical support. Extend your coverage to three years from your hardware product’s original purchase date with the AppleCare Protection Plan. You get direct access to Apple Expert telephone technical support for questions on a wide range of Mac topics, including video chatting, connecting to Wi-Fi, using Mac OS X operating system, how-to questions about iLife and iWork and more.1

Extend your coverage to three years of service and expert telephone technical support1

One stop for technical support

Because Apple designs the computer, the operating system and many applications, the Mac is a truly integrated system. And only the AppleCare Protection Plan gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call.

  • Direct access to Apple experts
  • Global repair coverage1
  • Onsite service for desktop computers2
  • Carry-in repair: Take your Mac or Apple display to an Apple Retail Store or other Apple Authorised Service Provider2

Additional Apple hardware service options

The AppleCare Protection Plan provides global repair coverage, both parts and labour, from Apple-authorised technicians around the world.

    What’s covered — Mac

  • Your Mac computer
  • Battery1
  • Included accessories such as the power adapter
  • Apple memory (RAM)
  • AirPort3
  • Apple USB SuperDrive
  • Apple display purchased with your Mac

    What’s covered — Apple display

  • Your Apple display
  • Built-in camera, microphone and speaker system
  • Included power lead

Software support included

Whether you're sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics.

    Mac support

  • Using OS X and iCloud
  • Quick how-to questions about iLife and iWork
  • Connecting to printers and AirPort networks

    Apple display support

  • Connecting to your Mac
  • Using audio
  • Video chatting

Buy the AppleCare Protection Plan for:


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MacBook Air

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13" MacBook Pro and 13" MacBook Pro with Retina display

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15" MacBook Pro and 15" MacBook Pro with Retina display

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Mac mini

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Apple Display

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Mac Pro

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Important notes

The AppleCare Protection Plan can be purchased only while your Mac or Apple display is still covered under the standard one-year limited warranty. See AppleCare Protection Plan Terms and Conditions for complete product details.

If you purchase an Apple Display with your Mac, the AppleCare Protection Plan for Mac covers both the computer and the display.

For more information, read frequently asked questions.

  1. Service coverage is available only for the Mac and/or Apple display and its original included accessories for protection against (i) defects in materials or workmanship and (ii) batteries that retain less than 80 per cent of their original capacity.
  2. Availability of each option depends on the country in which service is requested and location of the Apple Authorised Service Provider. Terms apply, please check Terms and Conditions for details and availability. Apple may also request that the customer replace components with readily installable parts.
  3. AirPort must be purchased up to two years before your Mac purchase or during the term of your AppleCare Protection Plan coverage.

AppleCare Protection Plan benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. For complete details, see terms at