Contacting Apple

Product Purchasing & Enquiries

Find an Apple Premium Reseller

Apple Premium Resellers are independent resellers who live and breathe the Mac. These Apple-dedicated outlets offer the complete range of Macs and iPods, along with a full complement of accessories and value-add services.

Find an Apple Solution Expert

Apple Solution Experts are independent service providers who can help you purchase, install, learn and support Apple-based solutions. Visit our Apple Solution Experts page to find an Apple Solution Expert in South Africa or neighboring countries.

Where to Buy

Use our Reseller Locator to find an Apple Authorised Reseller or Service Provider in South Africa or neighboring countries.

Apple Authorised Distributor in South Africa

The authorised distributor for Apple products in South Africa is Core Group.

Contacting Core Group:
Web: http://www.core.co.za/
Phone: 011 535 9000

Media Enquiries

Journalists and the Press can obtain information by contacting PR either by email southafricapr@euro.apple.com.

Product & Technical Support

Browse online support

Visit the Apple Support site for quick answers, manuals and in-depth technical articles. Visit Apple Support Communities to get help and tips from fellow Apple customers.

Contact Apple Support

Mac, iPhone, iPod, iPad, Apple TV and Apple display customers within 90 days of ownership are eligible for complimentary telephone technical support. Online technical support for Apple products is available beyond the initial 90 days.

Lost or Stolen Apple Products

If you have lost or found an Apple product, contact your local police station to report it. You can also find a list of serial numbers associated with your Apple ID and get information about using Find My iPhone for iPhone, iPad, iPod touch or Mac.

Frequently Requested Info

Apple ID Accounts

Learn more about getting an Apple ID and its benefits.

Apple Discussions

Give and get help and tips from thousands of other Apple customers on our discussion forums.

Do-It-Yourself Repair

Get instructions on installing memory, an AirPort card and more.

Job Opportunities

Investigate current openings, internships and more.

Media & Analyst Info

Find press releases, media contacts and more.

Investor Relations

Find information related to Apple’s financial health, including earnings releases, stock info and corporate governance guidelines.

User Groups

Mix and mingle with other Apple users.