Enterprise IT Services

Ready. Set.

Apple fits easily into your existing infrastructure, no matter how many devices you run. Zero-touch deployment allows IT to configure and manage remotely, and IT can tailor the setup process to any team. So every Mac, iPad, iPhone, and Apple TV is ready to go from the start.

You’re in control
with Apple
Business Manager.

Apple Business Manager is a web‑based portal that helps you deploy iPhone, iPad, Mac, and Apple TV. And you can easily provide employees with access to Apple services, set up device enrollment, and distribute apps, books, and software — all from one place.


Enroll devices to be set up automatically with mobile device management (MDM). Streamline and customize the setup process for employees.


Easily buy apps and books for employees. And distribute custom apps within your organization.


Create Managed Apple IDs for employees and assign privileges for additional users on your IT team.

Flexible deployment options for every scenario.

Apple makes it easy to choose the right deployment option to meet the needs of your organization. Protect company information while maintaining privacy for employees who bring their own devices to work with User Enrollment. Or maintain a higher level of control on organization-owned devices with supervision and Device Enrollment.

User Enrollment for BYOD.

It’s safe and secure.

User Enrollment allows employees to protect their privacy while IT keeps corporate data safe. Behind the scenes, a separate volume keeps everyone’s managed data cryptographically separated, including a separate account in iCloud Drive.

Only manage what’s necessary.

IT can manage a subset of configurations and policies while restricting certain management tasks such as remotely wiping the entire device or collecting personal information.

Use two Apple IDs on one device.

Employees bringing their own devices to work can also bring their existing Apple ID alongside a Managed Apple ID for corporate data. All data is kept separate and private.

MDM functions are limited on personal devices.

IT can

Configure accounts

Configure Per-App VPN

Install and configure apps

Require a passcode

Enforce certain restrictions

Access inventory of work apps

Remove work data only

IT cannot

Access personal information

Access inventory of personal apps

Remove any personal data

Collect any logs on the device

Take over personal apps

Require a complex passcode

Remotely wipe the entire device

Access device location

Supervision for corporate‑owned devices.

Simplify with automated enrollment.

IT can automatically provision devices into MDM during setup — right out of the box. IT can also customize the onboarding experience to streamline the process for employees.

Get a higher level of control.

By using supervision, IT can access controls unavailable for other deployment models. That includes additional security configurations, nonremovable MDM, and software update management.

Choose from flexible models.

IT can provide devices to employees for their daily use, share devices among employees for common tasks, or configure devices for a specific purpose locked into a single app.

IT has more control when Apple devices are supervised.

IT can

Configure accounts

Configure global proxies

Install, configure, and remove apps

Require a complex passcode

Enforce all restrictions

Access inventory of all apps

Remotely erase the entire device

Manage software updates

Remove system apps

Modify the wallpaper

Lock into a single app

Bypass Activation Lock

Force Wi-Fi on

Place device in Lost Mode

Prevent app removal

Create personalized experiences with Shared iPad.

Sign in to any device.

Shared iPad allows multiple users to share devices without sharing information. When employees sign in with a company-provided Managed Apple ID, iPad loads their data, apps, and settings. So employees can pick up any device and get started.

Get personalized access.

Users have access to their own files and folders through the Files app and Mail account configured with MDM, along with app settings and data.

Use a Temporary Session.

Temporary Session enables any user to access iPad and automatically removes all data when the user signs out. The SSO extension can be used with Temporary Session to provide easy access to apps and websites. And IT can set a logout time to ensure data is removed.

Manage every device with ease.

Apple devices have a built-in, secure management framework enabling IT to configure settings, manage devices, and set up security features remotely over the air. IT can easily create profiles to ensure that employees have everything they need to be secure and productive. Apple devices enable IT to manage with a light touch, without having to lock down features or disable functionality, and still keep company data protected.

Leverage solutions in one framework.

With the secure management framework in iOS, iPadOS, macOS, and tvOS, IT can configure and update settings, deploy applications, monitor compliance, query devices, and remotely wipe corporate data. The framework supports organization‑owned and employee‑owned devices.

Choose from a variety of MDM solutions.

Whether your business uses a cloud-based or on‑premise server, MDM solutions are available from a wide range of vendors with a variety of features and pricing for ultimate flexibility. And each solution utilizes the Apple management framework in iOS, iPadOS, macOS, and tvOS to manage features and settings for each platform.

Easily configure and control every device.

MDM supports configuration for apps, accounts, and data on each device. This includes integrated features such as password and policy enforcement. Controls remain transparent to employees while ensuring that their personal information stays private. And IT maintains necessary oversight without disrupting the productivity employees need to succeed.

Test and deploy updates on your time.

IT can delay over‑the‑air updates for supervised iOS, iPadOS, macOS, and tvOS devices. This gives IT time and flexibility to complete a thorough certification. Once IT certifies a version of each release, they can decide what version users should download and install. Then IT can directly push the update to all employees to ensure that they have the latest security features on all their devices.

Keep personal information private.

Every Apple product is designed with privacy in mind. On‑device processing is used whenever possible, the collection and use of data is limited, and everything is designed to provide users with transparency and controls for their data.

The MDM protocol allows IT to interact with an Apple device but limits the exposure of certain information and settings. Regardless of deployment model, the MDM framework can never access personal information including email, messages, browser history, and device location.

Corporate information is rigorously protected.

Once devices are set up, IT can manage and protect corporate data thanks to built-in security features and additional controls made available through MDM. Common frameworks across apps enable configuration and ongoing management of settings.

Protect work data.

IT can enforce and monitor security policies through MDM. For example, requiring a passcode via MDM on iOS and iPadOS devices automatically enables Data Protection, providing file encryption for the device. An MDM policy can also enable FileVault encryption on a Mac to secure all data at rest. And MDM can be used to configure Wi-Fi and VPN and deploy certificates for added security.

Lock, locate, and wipe.

When a device goes missing, your corporate data doesn’t have to go with it. For iOS, iPadOS, and macOS devices, IT can remotely lock and erase all sensitive data to protect your company’s information. For supervised iOS and iPadOS devices, IT can enable Lost Mode to see the device’s location. IT also has the tools to manage corporate apps, which can be instantly removed from a device without erasing personal data.

Make it separate, seamless, and secure.

MDM solutions allow device management at a granular level without the need for containers, keeping corporate data safe. With Managed Open In, IT can set restrictions to keep attachments, documents, or pasteboard from being opened or pasted into unmanaged destinations. And on macOS, built-in security features let IT encrypt data, protect devices from malware, and enforce security settings without the need for third-party tools.

Use apps you can trust.

Thanks to a common framework and controlled ecosystem, apps on Apple platforms are secure by design. Our developer programs verify the identity of every developer, and apps are verified by the system before they are launched on the App Store. Apple provides developers with frameworks for features including signing, app extensions, entitlements, and sandboxing to provide even greater levels of security.

Simplified access to corporate data and services.

iOS, iPadOS, and macOS make it easy for IT to integrate with your organization’s directory service or cloud identity provider. IT can link Apple Business Manager with Microsoft Azure Active Directory and Google Workspace (available in spring 2022), making it seamless for employees with a Managed Apple ID.

Create Managed Apple IDs for employees.

Managed Apple IDs are created, owned, and managed by the organization and are designed for BYOD and organization-owned devices. Organizations can use Apple Business Manager to automatically create Managed Apple IDs for employees. This enables employees to collaborate with Apple apps and services as well as access corporate data in managed apps that use iCloud Drive. Managed Apple IDs can also be used alongside a personal Apple ID on employee-owned devices when organizations leverage User Enrollment.

Simplify login with single sign-on.

iOS, iPadOS, and macOS have a systemwide extension framework for single sign-on to make it easy for employees to sign in to corporate apps and websites. The extension framework requires support from cloud identity providers and is configurable through MDM. And for organizations using Kerberos, a first-party extension provides password management and local password sync for internal applications.

Connect to your identity provider.

With federated authentication, IT teams can connect Apple Business Manager to Microsoft Azure Active Directory and Google Workspace (available in spring 2022), enabling employees to use their existing user names and passwords as Managed Apple IDs. Employees can access Apple services including iCloud Drive, Notes, and Reminders to collaborate using their existing credentials. And Managed Apple IDs are automatically created when users first sign in to an Apple device with their federated user name and password.

To prepare for this simplified sign-in experience:

  • Verify that your business uses Microsoft Azure Active Directory or Google Workspace
  • Determine the business domains you’d like to link to Apple Business Manager
  • Set up the connection to Microsoft Azure Active Directory or Google Workspace in Apple Business Manager

Content distribution made incredibly simple.

Apple Business Manager makes it easy to find, buy, and distribute content in volume to meet your every business need. Purchase any app available on the App Store or use custom apps built specifically for your business internally or by third-party developers. And when apps are distributed through MDM, IT won’t need to use redemption codes or Apple IDs to get content onto each device.

Purchase apps and books in bulk.

Buying apps in volume for iOS, iPadOS, and macOS is even easier with Apple Business Manager. When app licenses are no longer needed, they can be reassigned to another device or employee. You can also manage custom app licenses made specifically for your business internally or by third-party developers. And by purchasing Volume Credit, you can use purchase orders to buy content through your reseller.

Streamline distribution.

Apps purchased through Apple Business Manager can be distributed easily through MDM to users or devices in any country where the apps are available. With Apple Business Manager, you can privately and securely distribute content to specific partners, clients, and franchisees. And you can also distribute proprietary apps to internal employees.