AppleCare+
How to get AppleCare+
Add it to your bag during the checkout process when you purchase your new Apple TV.
Or buy it within 60 days of your Apple TV purchase:
- Online
- At an Apple store (inspection of Apple TV and proof of purchase are required)
- By calling 8000 444 0407 (requires you to provide proof of purchase)
One stop for service and support
Because Apple designs Apple TV and tvOS, you get a truly integrated system. And only the AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.
- Priority access to Apple experts
- Global repair coverage (3)
- Carry-in repair: Take your Apple TV to an Apple Store or other Apple Authorized Service Provider
Apple hardware coverage
AppleCare+ provides global repair or replacement coverage, both parts and labor, from Apple-authorized technicians around the world. Service coverage includes the following:
- Your Apple TV
- Included Siri Remote and power cord
- Unlimited incidents of accidental damage protection, each subject to a service fee of AED 55
Software support included
Whether you're sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including:
- Setting up Apple TV and connecting to your Wi-Fi network and iCloud
- Streaming original shows and movies from Apple TV+
- Using AirPlay to play content from iPhone, iPad, or Mac on your HDTV
Important notes