Did you know that...
- Tips 1
You can get quick help from an Apple Store team member once at the store -
just find an iPad Smart Sign on any table and tap “See a Specialist”. Find a store
- Tips 2
We will help you set up your new Apple product before you even leave the store. Learn more
- Tips 3
You can book yourself for a free workshop before you even come into the store. Reserve now
- Tips 4
Our Business team can help you find solutions and support for your business. Learn more
- Tips 5
You can get free consultations for Apple product repairs at the Genius Bar. Reserve now
We’re here to help.
The Apple Retail Store is the best place to test-drive and explore Apple products because it’s the one place you can find everything Apple — including some of the world’s most knowledgeable people. Our Specialists answer your questions and help you get to know our products. Personal Setup gets you up and running on your new product before you leave the store. Geniuses provide hands-on technical support and any necessary repairs at the Genius Bar. And workshops help you get the most from your products.
Gather. Learn. Create.
Personal Setup
Only the Apple Retail Store gets you up to speed on your new product before you leave the store. We’ll help set it up just the way you like it with Personal Setup, show you some of its key features, and teach you how to discover and download new apps.
Learn about Personal Setup and more
One to One
One to One will help you do more than you ever thought possible with your new Mac. First, we’ll set up your email, transfer your photos, and other files, and show you how to keep everything in sync with iCloud. Then, we’ll work with you to create a curriculum tailored to your goals, learning style, and experience level. One to One is just HK$768 for a full year and is available only at the time you buy a new Mac from the Apple Retail Store or the Apple Online Store.
Learn more about One to One
Genius Bar
If you have technical questions about your Mac, iPad, iPod, or iPhone, the Genius Bar is the place for free advice, insight, and friendly, hands-on technical support. Geniuses use their impressive knowledge to answer technical questions, troubleshoot problems, and perform repairs — right in your neighborhood store.
Learn more about the Genius Bar
Workshops
The Apple Retail Store offers free workshops on many topics of interest to both beginners and pros: from Getting Started on a Mac to digital photography, music, and moviemaking. Learn more about Workshops
Youth Programs
Your neighborhood Apple Retail Store even offers special programs for kids and families. Available year round, our free Youth Workshops let the entire family learn about Apple products. And every summer, we host Apple Camp, where kids become filmmakers in a fun, free three-day moviemaking workshop. Learn more about Youth Programs
Business
No matter what kind of business you manage, the Business Team at the Apple Retail Store can work with you one on one. Whether you want to find the right Mac systems for your office, upgrade your network, enhance your business software, use iPod as an incentive, or want specialized training for you and your employees, our Business Team can help you. Learn more about Business
