Let the people who know iPhone best help you pick the right rate plan, transfer your contacts, set up your email, and more.
We’ll help you choose a
rate plan and carrier.
We offer plans with the same rates available directly from the carriers. We’ll take the time to understand your needs. And we won’t recommend one carrier over another, or push you to buy more minutes than you need.
We’ll set it up for you.
We’ll activate your iPhone in the store. Then we’ll transfer contacts from your old device, set up your email, and get you started with iCloud. We can even help you browse and download apps from the App Store. So your iPhone will be set up and ready to use before you leave.
Come back for free workshops.
Let us show you some of the features of iOS 6 and apps that make the everyday things you do even more incredible with iPhone. At our workshops, you can also learn how to set up a free iCloud account, create slideshows with iPhoto, edit home movies with iMovie, and more.
What to bring when activating iPhone in the store.
Before you arrive.
If you’re upgrading from another iPhone, remember to back up your data to your computer or iCloud. You’ll also want to take note of your Apple ID.
For new owners buying a SIM-free iPhone.
New iPhone owners and existing 1010, one2free, and 3 customers, bring your valid personal ID for a micro-SIM or nano-SIM swap, choose from a pre-paid card, or learn about the range of upgrade and number transferring options available to you. Upgrade or termination fees or other charges may apply.
For new owners buying an iPhone with carrier rate plan.
Bring your valid personal ID (Hong Kong ID, foreign passport, or business registration certificate), proof of address (recent utility bill), and valid Hong Kong or international credit card.
* New minimum term contract required. Qualified customers only; credit check required; must be 18 or older. Current and new iPhone users who now or will receive service under a corporate account and wish to upgrade to or purchase iPhone need to contact 1010, one2free or 3 directly.