Because Apple makes both the hardware and software, we know the Mac inside and out. So anytime you need a little help or if you just want to learn how to get the most out of your Mac, you’ll know where to go.
It comes with award-winning support.
A PC is loaded with software made by different companies. The computer itself is made by yet another company. So getting help can be a frustrating game of who-to-call. Not so with a Mac. Simply make one call to AppleCare whenever you have questions.
We’re here to help.
Learn everything you need to know from the people who know everything. Feel free to contact Apple’s award-winning technical support team any time you have a problem. Simply pick up the phone and an Apple Specialist will be on-hand to help. Most issues can be resolved with a single call.
Click and learn.
You can learn almost everything about your new Mac online at Apple.com. Watch video tutorials on iPhoto, iMovie, GarageBand, Mac OS X, accessing Wi-Fi networks and more. Learn valuable tricks and tips. With these online resources, you can get better acquainted with your Mac on your own time and at your own pace.
Your local Apple experts.
If you have questions or you want to do more with your Mac, you can visit an Apple Premium Reseller. These Apple-trained experts can show you how to move your life from PC to Mac, and provide useful advice on photos, movies, music and more. They can also answer technical questions, troubleshoot problems and perform repairs.
Have a technical question?
If you have technical questions about your Mac, the Apple support site is a great place to start. The site offers product quick answers, tutorials, self-help guides, user discussions, manuals and in-depth technical articles.
Apple Discussions
Mac users are always happy to help each other. The Mac discussion forums are filled with thousands of Mac users from around the world. Search for an answer, post your question, or answer other users’ questions.
It’s covered
from day 1
to day 1,095.
A Mac comes with 90 days of complimentary support and a one-year warranty. Buy the AppleCare Protection Plan, and you get up to three years of world-class support and repair coverage.
Included with your Mac: 365 days of service.
Your shiny new Mac comes with 90 days of complimentary telephone technical support. So whenever you have a question or problem, all the help you need is a phone call away. And a hardware warranty covers your Mac and all included accessories against defects for one year from the original purchase date.
Extend your support with AppleCare products.
Because things happen when you least expect them, there’s the AppleCare Protection Plan. It extends your technical support and hardware coverage to up to three years from the original purchase date of your Mac. Call an Apple Specialist as often as you like. And should you need repairs, just take your Mac to an Apple Authorised Service Provider. The AppleCare Protection Plan also covers parts and labour from any Apple-authorised technician.
Test drive a Mac.
To really understand why you’ll love a Mac, you need to experience one for yourself.
Visit your nearest Apple Premium Reseller.
Find your local Apple Premium Reseller and get your questions answered by friendly, knowledgeable staff. Learn more
Discover Mac at an Apple shop.
Visit an Apple shop today and discover why your next computer should be a Mac. Learn more
Talk to an Apple Specialist.
Get Mac advice from anywhere.
Call 1800 425 4646.
Speak directly with a knowledgeable Apple Specialist over the phone any time of the day.
