AppleCare Agreement Support

• Important documents to keep after buying an Apple product

  Congratulations on purchasing your Apple product. Apple recommends you keep your documents in a safe place. If you ever need to update your records, it is important that you have your proof of purchase (original sales receipt).

• AppleCare Protection Plan Frequently Asked Questions

  What is included in the complimentary coverage for my Apple product? A one-year limited warranty and 90 days of complimentary telephone technical support are provided with your Mac, iPad, iPhone, Apple display, or Apple TV.

• Getting Started Guides and Terms and Conditions

  The AppleCare Protection Plan Getting Started Guide provides additional information including troubleshooting tips and telephone technical support phone numbers. Please choose the ...

• Hardware Warranties

  Read Apple’s warranty for our hardware products. Find out how to obtain warranty service, if necessary.

• What's an Apple ID?

  You can use an Apple ID for everything you do with Apple. Shop the iTunes Store, log in to iChat or MobileMe, buy from the Apple Online Store, make a reservation at an Apple Retail Store, ...

• What is complimentary support?

  Complimentary hardware support provides telephone support for basic setup, installation, assembly, and connectivity. See the support-related materials included with your Apple product for ...

• AppleCare products for professionals

  Because Apple builds the entire solution — from hardware to software to the operating system — AppleCare can provide integrated expert support that you can’t get anywhere else. Offerings ...

More information about AppleCare agreements