Contact Apple Support

Online

Try our online resources for Apple product solutions, tutorials, and more.

• Browse our support pages
• Request hardware repair or parts replacement
• Check repair status
• Learn from fellow Apple customers at Apple Discussions
• View current promotions, submit a rebate request, or check the status of your rebate

Email

Email support is available for iTunes Store and MobileMe, and Apple Photo Services questions.

• iTunes Store: Get email support for downloads, purchases, and more.
• MobileMe: MobileMe subscribers can get email support for billing and account questions, MobileMe Mail, and more.
• Apple Photo Services: Get email support for order status questions, returning an order, and more.

Phone

Mac, iPhone, and iPod customers within 90 days of ownership are eligible for complimentary phone support — one support incident per iPod and unlimited incidents per Mac. iPhone comes with up to two years of technical support while your iPhone is subscribed to wireless service from one of Apple's exclusive wireless carriers for iPhone.

• U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)
• U.S. iPhone technical support: 1-800-MY-IPHONE (1-800-694-7466)
• Canada technical support: 1-800-263-3394
• Apple Rebates: 1-877-4-APL-PROMO (1-877-427-5776)
• See all worldwide support telephone numbers

Apple Store

An Apple Store Genius Bar is the place to go for advice, hands-on technical support, and hardware repair from a Mac Genius.

• Find an Apple Store and make a reservation
• Get customer service for online Apple Store orders

Apple Authorized Service Provider

Contact an Apple Authorized Service Provider for Mac-related support and repair.

• Locate an Apple Authorized Service Provider near you