If your Apple products aren’t covered by complimentary support, an AppleCare Protection Plan, or AppleCare+, you can purchase a single incident of telephone support. Choose from four options, depending on your product.
To purchase pay-per-incident support, call
iPad, iPhone, iPod, and Apple TV
Purchase a single incident of phone support for Apple TV, iOS, iPad, iPhone, iPod, iTunes, or Apple-branded iPad or iPhone apps such as Find My iPhone, GarageBand, iMovie, Keynote, Numbers and Pages.
Mac and Consumer Applications
Purchase a single incident of phone support for AirPort, AirPort Time Capsule, Mac computers, OS X, or Apple-branded apps such as Aperture, GarageBand, iMovie, iPhoto, Keynote, Numbers, Pages, and Safari.
iPad or iPhone Enterprise Deployment and Professional Applications.
Single-incident phone support is available for Apple Configurator, Apple Remote Desktop, Compressor, Final Cut Pro, iPhone Configuration Utility, Logic Pro, MainStage, and Motion.
Cross-Platform Integration and
Purchase a single incident of phone support for system and network configuration issues including mixed-platform integration support and assistance with command-line interface tools.
For More Information
For further details about pay-per-incident offerings, please visit the Terms and Conditions page.