Buy iPhone 13

Frequently Asked Questions

  • An unconnected iPhone purchased from apple.com is unlocked. This means you aren’t tied to a single network provider or a multiyear service contract. You can choose the network and tariff that are right for you. Once your new iPhone is activated, it remains unlocked, which means you can use it with any network that provides service for iPhone.
  • Yes. An unconnected iPhone purchased from apple.com is unlocked. This means you aren’t tied to a single network provider or a multi-year service contract. You can choose the one that’s right for you. Once your new iPhone is activated, it remains unlocked, which means you can use it with any network that provides service for iPhone.

  • Yes, iCloud makes moving your settings, photos, apps and documents to a new device seamless. Just sign in to iCloud when you set up your new device, access your previous device’s iCloud backup and you’ll be ready to go in minutes.

    Don’t have enough iCloud storage to complete a backup? iCloud will grant you enough temporary storage to make sure you can back up your device and get all your data transferred, free of charge (iOS 15 required).

    With Quick Start, you can restore your data and content to your new iPhone from your iCloud backup. For phones using iOS 12.4 or later, Quick Start offers the option of using device-to-device migration, allowing you to transfer all your data wirelessly from your current device to your new one.

    If you are switching from Android, you need to download the Move to iOS app first and follow the setup process on your new iPhone.

    To learn how to transfer data to your new iPhone, see support.apple.com/en-ae/HT201269 (Opens in a new window).

  • iPhone models currently sold on apple.com work with compatible networks around the world, including 5G and 4G LTE networks. Check with your home network provider regarding international roaming charges, or purchase a compatible nano-SIM at your destination.

  • iPhone 14, iPhone 14 Plus, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPhone 13 and iPhone SE are 5G capable. For 5G access, you need to activate your iPhone with a network provider that offers 5G service. Some providers may also require a 5G service plan or a new SIM. Contact your provider for more information. Learn more about network providers in your country here.
  • Apple Trade In makes it easy to get credit towards the purchase of your next iPhone. Simply answer a few questions about your device. Based on what you tell us, we’ll provide an estimated trade-in value. If you pay monthly, we’ll apply the value as instant credit to lower the monthly payments of your new iPhone. If you pay in full, we’ll credit your payment method after we receive your trade-in. If it’s not eligible for credit, you can recycle it for free.

    After your new iPhone ships, we’ll send you a free trade-in kit with instructions and a pre-paid shipping label. When we receive your trade-in, we’ll verify its condition and if everything checks out, your trade-in will be complete. If your device doesn’t match the condition you described, you’ll receive an email with next steps. If you paid in full and the value of your device was more than the cost of your new iPhone, you’ll receive an Apple Gift Card by email with the remaining amount.

    The online trade-in process generally takes two to three weeks.

    You can also trade in your device at an Apple Store at the point of purchase. However, the trade-in value in the store may be different from the estimated trade-in value you received online.

    Learn more about Apple Trade In (Opens in a new window)

  • Every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. AppleCare+ for iPhone extends your coverage to two years from your AppleCare+ purchase date and adds unlimited incidents of accidental damage protection. Each incident is subject to a service fee of AED 99 for screen or back glass damage, or AED 349 for other accidental damage.

    Learn more about AppleCare+

  • Yes. If you change your mind and no longer wish to keep your iPhone, you have the option to return it to us. The returned iPhone must be in good condition and in the original packaging, which contains all accessories, manuals and instructions. Returns are subject to Apple’s Sales and Refunds Policy.

    Learn more about returns, refunds and exchanges (Opens in a new window)

Which iPhone is right for you?

iPhone 15 Pro
iPhone 15 Pro — available in Natural Titanium, Blue Titanium, White Titanium and Black Titanium.
New

iPhone 15 Pro

The ultimate iPhone.

From AED 4,299

6.7″ or 6.1″

Super Retina XDR display footnote ¹

ProMotion technology

Always-On display

Titanium with textured matte glass back

Action button

Dynamic Island

A magical way to interact with iPhone

A17 Pro chip with 6-core GPU

Pro camera system

48MP Main | Ultra Wide | Telephoto

Super-high-resolution photos
(24MP and 48MP)

Next-generation portraits with Focus and Depth Control

Up to

10x

optical zoom range

Emergency SOS

Crash Detection footnote ³

Up to 29 hours video playback footnote 

USB‑C

Supports USB 3 for up to 20x faster transfers footnote 

Face ID

iPhone 15—available in Pink, Yellow, Green, Blue, Black. New

iPhone 15

A total powerhouse.

From AED 3,399

6.7″ or 6.1″

Super Retina XDR display footnote ¹

Aluminum with color-infused glass back

Ring/Silent switch

Dynamic Island

A magical way to interact with iPhone

A16 Bionic chip with 5-core GPU

Advanced dual-camera system

48MP Main | Ultra Wide

Super-high-resolution photos
(24MP and 48MP)

Next-generation portraits with Focus and Depth Control

4x

optical zoom range

Emergency SOS

Crash Detection footnote ³

Up to 26 hours video playback footnote 

USB‑C

Supports USB 2

Face ID

iPhone 14—available in Blue, Purple, Yellow, Midnight, Starlight, and (PRODUCT)RED.

As amazing as ever.

From AED 2,999

6.7″ or 6.1″

Super Retina XDR display footnote ¹

Aluminum with glass back

Ring/Silent switch

A15 Bionic chip
with 5-core GPU

Dual-camera system

12MP Main | Ultra Wide

Portrait mode with Focus and Depth Control

2x

optical zoom range

Emergency SOS

Crash Detection footnote ³

Up to 26 hours video playback footnote 

Lightning

Supports USB 2

Face ID

iPhone SE—available in Midnight, Starlight, and (PRODUCT)RED.

Serious power. Serious value.

From AED 1,849

4.7″

Retina HD display

Aluminum and glass

Ring/Silent switch

A15 Bionic chip
with 4-core GPU

Single-camera system

12MP Main

Portrait mode with Depth Control

1x

optical zoom range

Emergency SOS

Up to 15 hours video playback footnote 

Lightning

Supports USB 2

Touch ID