• What’s in the Box

  • 

    EarPods with Lightning Connector

  • 

    iPhone

  • 

    Lightning to USB Cable

  • 

    5W USB Power Adapter

• Frequently Asked Questions

  • Does iPhone work with any SIM card or carrier worldwide?

    The iPhone models currently sold on apple.com work with nano-SIM cards and eSIM voice and data plans from compatible carriers or providers.^* And they work on many 4G LTE networks around the world. Contact service providers for details.

    Information on iPhone XR support for 4G LTE networks by carrier and country

    
    
    ^* Use of eSIM requires a wireless service plan (which may include restrictions on switching service providers and roaming, even after contract expires). Not all carriers support eSIM. Use of eSIM in iPhone may be disabled when purchased from some carriers. See your carrier for details. To learn more, visit https://support.apple.com/kb/HT209044.

  • Do I need an iPhone-specific service plan?

    Yes, you do. When you buy the iPhone from apple.com, it is sold unlocked. You can contact a carrier directly to learn about the service plans available for the iPhone.

    View a list of networks

  • Do I need to commit to a long-term contract for my iPhone?

    Buying a SIM-free iPhone from apple.com allows you to choose your own carrier and change carriers at any time. iPhone may also be available at a lower price with a contract directly from your wireless carrier.

  • Can I use the SIM card in my iPhone with my iPad?

    No. iPhone SIM cards are not interchangeable with the SIM card in iPad.

  • What is eSIM?

    eSIM technology allows you to add a voice and data plan to your iPhone without using a nano-SIM card. Activating an eSIM will require scanning a valid QR code distributed by a wireless carrier, or signing up for a participating plan through a wireless carrier app.<sup>*
    
    *</sup> Use of eSIM requires a wireless service plan (which may include restrictions on switching service providers and roaming, even after contract expires). Not all carriers support eSIM. Use of eSIM in iPhone may be disabled when purchased from some carriers. See your carrier for details. To learn more, visit https://support.apple.com/kb/HT209044.

  • Will all iPhone features work with my network?

    The majority of features will work with your network. Certain features, such as Visual Voicemail, require carrier support and may not function on your carrier’s network. Contact your carrier for more details or read the wireless carrier support and features article for more information.

  • Why does the price of the iPhone from apple.com differ from its price from a carrier?

    Carriers typically sell the iPhone with a contract that subsidizes the initial purchase price of the phone. By purchasing your iPhone without a contract, you can use any SIM card from a compatible carrier, including your current one.

  • Can I use my iPhone outside my home country?

    Yes. iPhone is enabled to work on networks using GSM around the world. Because the iPhone sold by the apple.com is unlocked, you can purchase a SIM card and service from a local carrier at your destination. Or check with your home carrier regarding international roaming charges.

  • If I buy an iPhone from apple.com, can I ship it to another country?

    No. Orders placed through apple.com can be shipped only within the country or region of purchase. You can also shop for friends and family in countries where iPhone is sold. Just visit the local store of the country or region where you want your products delivered. Or for fast, easy ordering and expert advice, call an Apple Store Specialist on 1800-1651-0525.

• Answers from the Community

  • Most Interesting
  • Recently Answered

  • Does the iPhone 8 Plus have Animoji?

    • Asked by Laterica B from Memphis
    • on 09 18, 18

    Best Answer:

    No, the 8 plus does not have the true depth camera on the front so it is not possible for it to use No, the 8 plus does not have the true depth camera on the front so it is not possible for it to use animoji. More(Read full answer)

    • Answered by Lukey H from Auburn
    • on 09 19, 18

    Answer now(Does the iPhone 8 Plus have Animoji?)

    9 Answers(Does the iPhone 8 Plus have Animoji?)
  • Can you use other corded headphones with the iPhone 8

    • Asked by Robert B
    • on 11 26, 18

    Best Answer:

    Yes, as long as you have the earpod/headphone lightning connector.

    • Answered by Acelinn D from Canaan
    • on 11 27, 18

    Answer now(Can you use other corded headphones with the iPhone 8)

    4 Answers(Can you use other corded headphones with the iPhone 8)
  • Is the iPhone X s max waterproof?

    • Asked by Rafael S from Vila Velha
    • on 11 4, 18

    Best Answer:

    Sadly, no electronic device can be fully waterproof. The iPhone Xs Max is water-resistant which basi Sadly, no electronic device can be fully waterproof. The iPhone Xs Max is water-resistant which basically means that it can stand water for a specific amount of time. The iPhone Xs Max can be submerged into 2 metres of water for 30 minutes. After that, the phone could be permanently damaged. Hope this helps! More(Read full answer)

    • Answered by Tammy P from Airdrie
    • on 04 10, 19

    Answer now(Is the iPhone X s max waterproof?)

    3 Answers(Is the iPhone X s max waterproof?)

  • Does the iphone 8 have the Screen Time function?

    • Asked by Helene D from Gundaroo
    • on 02 5, 19

    Answer now(Does the iphone 8 have the Screen Time function?)

    1 Answer(Does the iphone 8 have the Screen Time function?)
  • Should I get an iPhone 7 or XR?

    • Asked by Pam A from Treasure Island
    • on 11 8, 18

    Answer now(Should I get an iPhone 7 or XR?)

    1 Answer(Should I get an iPhone 7 or XR?)
  • Can iPhone 7 Plus charge wirelessly

    • Asked by Stacey H from Gerald
    • on 12 16, 18

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    1 Answer(Can iPhone 7 Plus charge wirelessly)

  See all 193 Questions