The AppleCare Protection Plan for Mac provides up to three years of expert telephone technical support and additional hardware service options from Apple.1
When you purchase the AppleCare Protection Plan, just one phone call2 can help answer questions about your Mac, OS X, and Apple-branded applications such as Photos, iMovie, GarageBand, Pages, Numbers, Keynote and more. You can even get local repair service when you visit other countries around the world.
AppleCare Protection Plan benefits are in addition to any legal rights provided by New Zealand consumer law. For details, click here.
Because Apple designs the computer, the operating system and many applications, the Mac is a truly integrated system. And only the AppleCare Protection Plan gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call.
- Direct access to Apple experts
- Onsite repair for desktop computers: request that a technician come to your workplace3
- Local Apple hardware service around the world3
The AppleCare Protection Plan provides up to three years of additional hardware service options, including parts and labour, from Apple-authorised technicians around the world.
- Your Mac computer
- Included accessories such as the power adapter
- Apple memory (RAM)
- Apple USB SuperDrive
- An Apple display purchased with your Mac
Whether you’re sitting in the comfort of your home or office, or you’re on the go, you can get direct access to Apple experts to answer your questions on a wide range of topics.
- Using OS X and iCloud
- Quick how-to questions about Apple-branded apps, such as Photos, iMovie, GarageBand, Pages, Numbers, Keynote and more
- Connecting to printers and AirPort networks
Buy the AppleCare Protection Plan for:
MacBookBuy AppleCare Protection Plan for MacBook now.
MacBook AirBuy AppleCare Protection Plan for MacBook Air now.
13" MacBook Pro and 13" MacBook Pro with Retina displayBuy AppleCare Protection Plan for 13" MacBook Pro now.
15" MacBook Pro and 15" MacBook Pro with Retina displayBuy AppleCare Protection Plan for 15" MacBook Pro and 15" MacBook Pro with Retina display.
Mac miniBuy AppleCare Protection Plan for Mac mini now.
iMacBuy AppleCare Protection Plan for iMac now.
Mac ProBuy AppleCare Protection Plan for Mac Pro now.
The AppleCare Protection Plan can be purchased only while your Mac is still covered under the standard one-year limited warranty. See the AppleCare Protection Plan Terms and Conditions for complete product details.
If you purchase an Apple display with your Mac, the AppleCare Protection Plan for Mac covers both the computer and the display.
For Mac computers running OS X Server, the plan covers server administration and network management issues using the graphical user interface of OS X Server. For advanced server operation and integration issues, purchase AppleCare OS Support.
For more information, read frequently asked questions.