iPhone. It’s easy to get yours.
When you come into the Apple Retail Store, we'll get you activated fast at our iPhone Activation Zone. Before you leave, we'll get you set up to make calls, browse the web and receive personal email right on the spot.
What you need to purchase and activate iPhone:
New iPhone owners
Pay & Go plans:
- UK credit or debit card (with account number and sort code)
- PAC code from your current network if you want to keep your existing phone number with O2 or Orange
Pay Monthly rate plans*, in addition to the above, you'll also need:
- Proof of current address (driving licence or recently paid utility bill)
- To agree to pay your monthly O2 or Orange bill via direct debit
If you have recently moved or think additional documentation may be required to complete your credit check, please bring any of the following items showing your full name and current address and dated within the last three months:
- Utility bill
- Bank statement or building society statement
- Council tax statement or bill
Current iPhone owners and existing O2 & Orange customers
There are a variety of upgrade options for existing customers. To learn more about upgrading to iPhone, please visit your local Apple Retail Store.
Business customers.
Current and new iPhone users who now receive or will receive service under a corporate account and wish to purchase iPhone need to contact O2 or Orange directly. Also, if you want your iPhone to access your business email account, check with your IT manager first.
What to expect.
If you've reserved your iPhone, we will set it aside on the date you nominate and have it waiting for you in-store**
