Apple Retail Store. Come to shop. Return to learn.

Personal Shopping

Personal Shopping at the Apple Retail Store

Discover a great way to learn about and try new Apple products. Personal Shopping offers you free, uninterrupted time with a knowledgeable Specialist who can give you a personal demonstration of any Apple product, offer advice and answer any questions you might have. You pick a convenient time and the store you’d like to visit. And all with no pressure — there’s no obligation to buy.

During your appointment, you can take all the time you need to test-drive the products you’re interested in. If you’re not sure how something works, your Specialist will be right there to offer assistance and help you find the Mac, iPod, iPhone or Apple TV that works best for you.

Make Your Reservation

Book your Personal Shopping reservation up to 14 days in advance.

What to bring with you
People looking at a computer

How do I make an appointment?

You can reserve time for your Personal Shopping experience using the pull-down menus on the right side of this page. You can book time up to 14 days in advance. Simply choose the Apple Retail Store you’d like to visit and a time that’s convenient for you.

Customer being helped

How do I check in to my appointment?

When you get to the store, look for a Concierge in the orange shirt. As your guide to the Apple Retail Store, the Concierge will check you in and introduce you to the Specialist who’ll be assisting you.

Personal shopper helping a customer

How should I prepare for my session?

When you schedule your appointment, select the products you’d like to learn more about. If you’d like, bring questions or a list of topics you’d like the Specialist to explain or demonstrate. When you arrive at the store, your Specialist will be waiting to help you.

Shopping for your Business?

Schedule a time to meet with a Business Partner at an Apple Retail Store near you. Learn More