Apple Retail Store. Come to shop. Return to learn.

ProCare

The support you need, when you need it.
Only at the Apple Retail Store.

ProCare membership starts with a complete setup of your Mac. Then stay up and running with premium benefits like same-day service at the Genius Bar, Rapid Repairs, yearly tune-ups and more. All for just £77 per year, for up to three computers. Ask a Specialist about ProCare. Your Mac will thank you.

ProCare Reservations

Book reservations up to 14 days in advance.

Terms and Conditions
Procare Icon Setup

Complete Set-up

When you buy a Mac at an Apple Retail Store, we’ll transfer your mail, calendar, address book, photos, music, movies and other files from your old computer (PC or Mac) to your new Mac, and install any additional software.

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Rapid Repairs

You rely on your Mac and need it in tip-top working order. As a ProCare member you get, “Next in Line, First on the Bench” service on all in-store repairs.

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Advanced Reservations

Schedule appointments for technical support at the Genius Bar up to 14 days in advance. And since only ProCare members get access to every available time slot, it’s easy to get a time that’s good for you.

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Yearly Tune Up

Bring in your Mac and we’ll run system diagnostics, update your Apple software, and even clean your monitor and keyboard. Pretty much everything you need to make sure your Mac is in top-notch condition. Free to ProCare members.

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Fast Track

If you have a quick technical question or need to drop off a repair, just flash your ProCare card. You’ll skip right to the head of the line at the Genius Bar — and we’ll take care of the rest.

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Backup Consultation

As a ProCare member, our Geniuses will help you protect all your files by finding the right back-up solution just for you and keeping you up and running with consistent, reliable backups.