Sales & Support

Get familiar with the policies, terms, and conditions for the purchase, support, and servicing of your Apple products.


AppleCare+ provides additional hardware service and technical support from Apple, including coverage for up to two incidents of accidental damage every 12 months per device covered.

Explore the AppleCare+ Terms and Conditions

AppleCare Plan

Some services and repairs are covered under AppleCare plans. Check the terms and conditions of specific plans to verify which support services may be included with your Apple products.


Information about repairs or service for Apple products that are not covered under an Apple warranty, extended service contract, or statutory warranty rights.

Explore Repair Terms and Conditions

Sales Policies

Read the sales, purchase, return, and refund policies for various Apple sales channels.

Trade In

Terms and Conditions for trading in a device under the Trade In program.

Learn about the Trade In Program

Training Service Terms and Conditions

Specifics about the training and services provided by Apple at customers’ requests.

Learn about Training Service

Support Communities Terms of Use

Guidelines for participating in the Apple Discussion Forums.

Learn about Support Communities