• FaceTime is end-to-end encrypted. The phone number or email address you use is shown to the people you contact, and you can choose to share your name and photo.
• Apple retains limited information about the use of FaceTime, such as when you attempt a FaceTime call, for up to 30 days.
• FaceTime allows web users in certain regions to join FaceTime calls via the WebRTC.

FaceTime is an Apple service that makes video or audio calls to someone who’s also using an iOS or iPadOS device or a Mac, audio calls using an Apple Watch, or through a WebRTC browser. These calls don’t count towards your mobile plan minutes.

We designed FaceTime to use end-to-end encryption. We never store the content of FaceTime calls.

You can sign in to FaceTime using your Apple ID or just your phone number. If you sign in with your Apple ID on your device, you will be signed in to FaceTime automatically. Your Apple ID or phone numbers will be shown to the people you contact, and people can reach you using your Apple ID and email addresses or phone numbers on your account. You can select which phone numbers or email addresses you’d like to use for FaceTime calls in FaceTime settings. You can add and verify additional Reachable At information from your Apple ID account page at appleid.apple.com.

SharePlay allows you to share experiences from Apple or third-party apps in FaceTime calls. The content that apps exchange over SharePlay is end-to-end encrypted.

FaceTime links allow users to set up a call for later and invite participants on Windows or Android to join via the web. Web users will be required to provide a name to identify themselves and request access to a FaceTime call. Any authenticated user on the call can remove a web user within the first 30 seconds of the web user joining the call.

Apple may record and store some information related to your use of FaceTime in order to operate and improve Apple’s products and services:

• When you use FaceTime, Apple may store information about your use of the services in a way that doesn’t identify you.
• Apple may record and store information about FaceTime calls, such as who was invited to a call and your device’s network configurations, and store this information for up to 30 days. Apple doesn’t log whether your call was answered and can’t access the content of your calls.
• Some apps on your device (including FaceTime) may communicate with Apple’s servers to determine whether other people can be reached by FaceTime. When this happens, Apple may store these phone numbers and email addresses associated with your account for up to 30 days.

By using these features, you agree and consent to Apple’s and its subsidiaries’ and agents’ transmission, collection, maintenance, processing and use of this information as described above.

At all times, information collected by Apple will be treated in accordance with Apple’s Privacy Policy, which can be found at www.apple.com/uk/privacy

Published Date: September 12, 2022