AppleCare+ for HomePod provides up to two years of expert technical support and additional hardware coverage from Apple(1), including unlimited incidents of accidental damage protection, each subject to a service fee of S$19 for HomePod mini or S$59 for HomePod. In addition, you’ll get 24/7 priority access to Apple experts by chat or phone through getsupport.apple.com. Coverage begins on your AppleCare+ purchase date.
How to get AppleCare+
Add it to your bag during the checkout process when you purchase your new HomePod.
Or buy it within 60 days of your HomePod purchase:
- Online (requires you to verify your serial number)
- At an Apple Store (inspection of HomePod and proof of purchase are required)
- By calling 800-186-1087 (requires you to provide proof of purchase)
One stop for expert service and support
Because Apple designs HomePod and Siri, HomePod is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.(2)
Additional Apple hardware coverage
AppleCare+ provides repair or replacement coverage, both parts and labour, from Apple-authorised technicians. Service coverage includes the following:
- Your HomePod
- Unlimited incidents of accidental damage protection, each subject to a service fee of S$19 for HomePod mini or S$59 for HomePod
Software support included
You can call or chat and get direct access to Apple experts for questions on a wide range of topics, including:
- Using AirPlay
- Connecting to wireless networks
- Questions about the Home app
Important notes