AppleCare+ for iPhone
Every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support. AppleCare+ for iPhone extends your coverage to two years from your AppleCare+ purchase date.(1) and adds unlimited incidents of accidental damage protection. Each incident is subject to a service fee of AED 99 for screen or back glass damage, or AED 349 for other accidental damage.(2)
How to get AppleCare+
Add it to your bag during the checkout process when you purchase your new iPhone.
Or buy it within 60 days of your iPhone purchase. Your iPhone purchase date is the date we ship and charge you for your order:
- On your device (go to Settings > General > About and choose Add AppleCare+ Coverage)
- Online (requires you to verify your serial number and run a remote diagnostic)
- At an Apple Retail Store (requires inspection of your iPhone & proof of purchase)
- By calling 8000 444 0407 (requires you to run a remote diagnostic and provide proof of purchase)
One stop for technical support
Because Apple designs iPhone, iOS, and many applications, iPhone is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.(3)
- Priority access to Apple experts by chat or phone
- Same-day service in most major metropolitan areas worldwide(4)
- Carry-in repair(4): Take your iPhone to an Apple Store or other Apple Authorized Service Provider
Additional Apple hardware coverage
AppleCare+ provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians. Service coverage includes the following:
- Your iPhone
- Battery(1)
- Included cable
- Unlimited incidents of accidental damage protection,(2) each subject to a service fee of AED 99 for screen or back glass damage, or AED 349 for other accidental damage
Software support included
With AppleCare+ for iPhone, Apple experts can help troubleshoot issues with your iPhone, iOS and iCloud, and Apple-branded apps, including:
- Using iOS and iCloud
- Questions about Apple-branded iPhone apps such as FaceTime, Mail, and Calendar
- Connecting to wireless networks
- Express Replacement Service: We'll ship you a replacement device so you don’t have to wait for a repair(4)
Important notes
For complete product details, please see the AppleCare+ Policy Summary, Terms and Conditions and Apple’s Terms of Business.