New

Buy MacBook Neo

Limit of two MacBook Neo per customer.

Frequently Asked Questions

  • Yes, switching to Mac is simple, and learning how to use Mac feels just as easy as using your iPhone. Mac pairs seamlessly with your iPhone and other Apple devices.

    If you already have an iPhone, setting up your Mac is a snap. Just bring your iPhone near your Mac, and Setup Assistant signs you in to your Wi-Fi network and Apple Account. Your files, photos, messages, passwords, and more are transferred from iCloud right to your new Mac.

    Don't have an iPhone? No problem. With Migration Assistant preinstalled on every Mac, you can easily transfer your documents, apps, accounts, and settings from a PC or an existing Mac. Once the transfer is complete, everything will be ready on your new Mac.

    Need more help? With Personal Setup, you get free online, one-on-one sessions with a Specialist who walks you through setup and shows you how to make the most of your new Mac. Best of all, you can join whenever works for you, from wherever you are.

  • Apple has an Education Store dedicated to your needs. You'll find discounts, promotions, and bundle deals on Mac, iPad, software, and accessories. You can also access tools and resources to learn how you can better use your Apple devices, software, and apps to enhance learning and teaching.

    Products eligible for education discounts are marked with a graduation cap icon. You may need to verify your eligibility with an active school email or other documentation during checkout. Verification varies by country.

    Shop the Education Store (Opens in a new window)

  • If you need a Mac straight away, visit your local Apple Store to check in-stock availability and options for same-day pickup.

    Delivery options, which you can select during check-out, depend on your location and the product availability. While many Mac configurations are ready to ship or pick up in a store, some customised selections may impact your delivery estimates and options.

    Orders placed on apple.com/au can only be shipped within the country or region of purchase. Visit the online store of the location where you want your products delivered.

  • Yes. The number of additional displays that can be connected will depend on your Mac model and chip, and could also vary depending on display resolution.

    Get more details about connecting to external displays for each Mac model:

  • Apple Trade In makes it easy to get credit towards the purchase of your new Mac. Just answer a few questions about your device and its condition. Based on what you tell us, we’ll provide an estimated trade-in value. Footnote  If you buy online, we’ll credit your payment method after we’ve received your trade‑in. And if it’s not eligible for credit, we’ll provide a simple way to recycle it for free.

    We’ll send you an email with instructions for scheduling a courier pickup or dropping off your trade-in device as applicable.

    Once we receive your trade-in, we'll inspect it and verify its condition. If everything checks out, there's nothing more you need to do. If your device doesn't match the condition you described, you'll receive an email with next steps.

    The online trade-in process can take up to 2 to 3 weeks. You can also trade in your device at an Apple Store when purchasing in person. However, the trade-in value in-store may be different from the estimated value you received online.

  • Every Mac comes with a one-year limited warranty(Opens in a new window) and up to 90 days of complimentary technical support(Opens in a new window). AppleCare+ for Mac extends your coverage to three years from your AppleCare+ purchase date and adds unlimited incidents of accidental damage protection, each subject to a service fee of HK$799 for screen damage or external enclosure damage, or HK$2,299 for other accidental damage. For complete details, see the terms(Opens in a new window).

    Learn more about AppleCare+ (Opens in a new window)

  • If you change your mind and no longer wish to keep your Mac, you have the option to return it or exchange it. The returned device must be in good condition and in the original packaging, including all accessories, manuals, and instructions. Returns are subject to Apple's Sales and Refunds Policy.

    Learn more about returns, refunds, and exchanges(Opens in a new window)

Set up your device with one-to-one sessions with a Specialist.

When you buy directly from Apple, you can get help transferring your data and making the most of your new device with our free online Personal Setup sessions.

Your new Mac comes with so much more.

Apple TV+

Apple TV

3 free months of original films and series. Footnote 

Apple Music

Apple Music

3 free months of all your favorite songs — all ad-free. Footnote 

Students and educators — save on a new Mac.

Get special pricing in the Education Store.