AppleCare+ for 14-inch MacBook Pro (M4)

HK$2,299

Product Information
Service and Support
AppleCare+ for Mac

Every Mac comes with a one-year limited warranty and up to 90 days of complimentary technical support. AppleCare+ for Mac extends your coverage to three years from your AppleCare+ purchase date and adds unlimited incidents of accidental damage protection, each subject to a service fee of HK$799 for screen damage or external enclosure damage, or HK$2,299 for other accidental damage.(1)

How to get AppleCare+
Add it to your bag during the checkout process when you purchase your new Mac.
Or buy it within 60 days of your Mac purchase:

On your device (go to  > System Settings > General > About)

Online (requires you to verify your serial number)

At an Apple Store (if AppleCare+ is purchased separately from Mac, inspection of Mac and proof of purchase are required)

By contacting Apple
One stop for technical support
Because Apple designs the computer, the operating system, and many applications, Mac is a truly integrated system. And only AppleCare+ gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call.(2)

Priority access to Apple experts

Global repair coverage(1)

Onsite service: Request that a technician come to your work location or have a courier pick up your Mac for service(3)

Carry-in repair(3): Take your Mac to an Apple Store or other Apple Authorized Service provider
Apple hardware coverage
AppleCare+ provides global repair coverage, both parts and labor, from Apple-authorized technicians around the world. Coverage includes the following:

Your Mac computer

Battery(1)

Included accessories such as the power adapter

Apple memory (RAM)

Apple USB SuperDrive

Unlimited incidents of accidental damage protection, each subject to a service fee of HK$799 for screen damage or external enclosure damage, or HK$2,299 for other accidental damage(1)
Software support included
Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including:

Using macOS and iCloud

Quick how-to questions about Apple-branded apps, such as Photos, iMovie, GarageBand, Pages, Numbers and Keynote, and pro apps, such as Final Cut Pro, Logic Pro and more

Connecting to printers and wireless networks
Important notes

See AppleCare+ Terms and Conditions for complete product details.
Manufacturer Information

Part Number

UPC or EAN No. : 195950259735

Manufacturer Note

(1) Service coverage is available only for Mac and its original included accessories for protection against (i) defects in materials or workmanship, (ii) batteries that retain less than 80% of their original capacity, and (iii) unlimited incidents of accidental damage from handling, each incident being subject to a service fee of HK$799 for screen damage or external enclosure damage, or HK$2,299 for other accidental damage.

(2) Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.

(3) Availability of each option depends on the country in which the service is requested and the location of the Apple Authorized Service Provider. Apple may also request that the customer replace components with readily installable parts.

AppleCare+ benefits are separate from and in addition to the Apple Limited Warranty and any legal rights provided by consumer protection laws in your jurisdiction. In Hong Kong, Apple Asia Limited (“Apple”) is the obligor in relation to all obligations under this Plan apart from the Accidental Damage from Handling coverage. For the Accidental Damage from Handling coverage, AIG Insurance Hong Kong Limited (AIG HK) is the insurer under this Plan pursuant to a master agreement between Apple and AIG HK, under which such coverage is included as part of the Plan. Apple purchases this coverage from AIG HK as counterparty to the master agreement. Apple is not a licensed insurance agent and does not provide any advice in relation to the insurance coverage provided by AIG HK under the Plan. Purchase of the plan is not required to purchase Mac. For complete details, see terms.

AppleCare+ benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. AppleCare+ is subject to acceptance of the Terms and Conditions. Purchase of the plan is not required to purchase Apple Watch.

In Hong Kong, Apple Asia Limited (“Apple”) is the obligor in relation to all obligations under this Plan apart from the Accidental Damage from Handling coverage. For the Accidental Damage from Handling coverage, AIG Insurance Hong Kong Limited (AIG HK) is the insurer under this Plan pursuant to a master agreement between Apple and AIG HK, under which such coverage is included as part of the Plan. Apple purchases this coverage from AIG HK as counterparty to the master agreement. Apple is not a licensed insurance agent and does not provide any advice in relation to the insurance coverage provided by AIG HK under the Plan. See terms at www.apple.com/legal/sales-support/applecare/applecareplus for full details.