If you love exploring the ways that technology helps you do all of your favourite things, you’ll probably be great at sharing your knowledge with others. That’s what you’ll do every day as an Apple At Home Advisor. And with each customer conversation you have, it becomes clear: You’re not just supporting technology. You’re supporting people.
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Genuine, homemade support.
When people contact us for help, an At Home Advisor is often the one who responds. From your own home, you’ll be their human connection to Apple: friendly, thoughtful and real. You’ll answer questions about our products and services, enriching customers’ lives by helping them access the wonder that they’ve come to expect from Apple. And every time you save someone’s day, you’ll be amazed by what it does for yours.
Now open for business.
Comfort, convenience and a no-hassle commute are all reasons people like to work from home. But if it sounds casual, make no mistake — this is a professional role. You’ll need a quiet, distraction-free work space with a door that you can shut, an ergonomic chair, a desk for the iMac (and headset) that we’ll provide, and your own network connection. Working from home isn’t for everyone, but if you’re confident, disciplined and self-motivated, home can be a place where work and life don’t clash — they collaborate.
We’ll train you to be the best.
You’ll get paid as you learn Apple technologies and get familiar with our approach to customer conversations, guided by a live instructor through an online program.
You’ll be well connected.
A network of co-workers is always there for you, and you’ll keep in touch with your team and manager with video conversations and chat tools.
Being part of Apple isn’t the only benefit.
All At Home Advisors — even those who work part-time — receive a robust benefits package, including product discounts and paid time away. We also have all kinds of resources to promote your career development. And that’s helpful, because the kind of work that you’ll do in the future at Apple may not even have been invented yet.
Paid Time Away
Get noticed. Get better. Get ahead.
Is this where you want to begin your career with Apple, or where you want to end up? Either way, we’re committed to helping employees explore their potential. You’ll get regular coaching and mentoring to help you sharpen your skills. And you’ll gain valuable experience to help you succeed in practically any job, at Apple or beyond.