APP STORE & ITUNES ACCOUNT BALANCE, ITUNES, APP STORE & ITUNES CARDS AND CODES AND CONTENT CODES

Provision of Information relating to Fund Settlement Act and Specific Commercial Transaction Act:

Seller/Issuer: iTunes K.K.

Responsible Person: Hiroshi Hattori

Contact Information for Complaints and/or Inquiries:

Address: Roppongi Hills, 6-10-1 Roppongi, Minato-ku, Tokyo 106-6140, Tokyo

Phone: 0120-27753-5(Information relating to Specific Commercial Transaction Act. Access URL below for customer support.)

URL: https://www.apple.com/jp/support/itunes/musicstore/

Value of Pre-Payment Methods:

App Store & iTunes Card: maximum face value is JPY50,000

Term of Validity of Pre-Payment Methods: Unlimited

Confirmation Method of Unused Balance of Pre-Payment Methods: Upon logging in to iTunes Store, Apple Music, App Store, or iBooks Store, the Unused Balance is exhibited beside your iTunes ID.

Place of Usage of Pre-Payment Methods: Gift Certificate, or iTunes Card or Code can be used for transactions on iTunes Store, Apple Music, App Store, Mac App Store, or iBooks Store.

Applicable Terms and Conditions apply. Please refer to the Apple Media Services Terms and Conditions.

Other Precaution for Usage of Pre-Payment Methods: Valid only on Japan iTunes Store, App Store, Mac App Store, or iBooks Store. Requires iTunes account and prior acceptance of license and usage terms. Must be 13+ and in Japan. Compatible software, hardware, and Internet access required. Non-refundable (except as required by law). Not for resale. Content and pricing subject to availability at the time of actual download.


Gift Cards; App Store & iTunes Account Balance; Redemption; Add Funds:

iTunes, App Store and iTunes, and Apple Music Gift Cards and Codes are issued and managed by iTunes K.K. (“iTunes”), and include App Store & iTunes Codes (collectively “Gift Cards”) that are automatically added to your store credit account (“Account”) balance when purchased directly from the iTunes Store, App Store, iBooks Store, or Apple Music (“Services”). Your Account balance represents the balance of all Gift Cards that have been redeemed into your Account. When you have a Gift Card balance in your Account, purchases from the Services will first be deducted from your Account. Any unused balance will remain associated with your Account. If a purchase exceeds your Account balance, you will be asked to pay with another payment method. If your new payment method cannot cover the remaining amount, the transaction will be canceled.

APPLE ID: Use of Gift Cards or Content Codes purchased in Japan requires an Apple ID and acceptance of the Services terms and conditions. An Apple ID is the account you use to access the Services.

Use of Account Balance: Gift Cards can be loaded into your account by redeeming physical or digital gift cards into your Account balance or by adding funds to your Account balance through the Services.

You agree to not use a Gift Card in any manner that is misleading, deceptive, unfair, or otherwise harmful to iTunes or its customers. We reserve the right, without notice to you, to void or deactivate Gift Cards (including a portion of your Account balance) without a refund, suspend or terminate customer accounts, suspend or terminate the ability to use the Services, cancel or limit orders and bill alternative forms of payment if we suspect a Gift Card was obtained, used, or applied to an Apple ID fraudulently, unlawfully, or otherwise in violation of these terms and conditions.

If you use the payment method on file with the Services to add funds to your Account balance, prior to charging the payment method on file, an authorization will occur for the amount of your purchase or reload transaction.

Restrictions: Gift Cards are not redeemable for cash and cannot be returned for a cash refund (except as required by law); exchanged; resold; used to purchase Gifts, or Gift Cards; used for purchases on the Apple Online Store; or used in Apple Retail Stores. Gift Cards and Content Codes can only be used to purchase content from the Services. Unused balances are not transferable. iTunes may provide you with information about the redemption status of Gift Cards you purchase.

Gift Cards and Content Codes purchased in Japan can only be redeemed into an Account in Japan.

If you choose to delete your Apple ID, you must spend your Account balance prior to closing the account.

Risk of Loss: iTunes is not responsible for lost or stolen Gift Cards or Content Codes. Risk of loss and title for Gift Cards and Codes, transmitted electronically pass to the purchaser in Japan upon electronic transmission to the recipient; for avoidance of doubt, such recipient may not always be you.

iTunes reserves the right to close accounts and request alternative forms of payment if a Gift Card or Content Code is fraudulently obtained or used on the Service.

Limitation of Liability; Disclaimer of Liabilities iTUNES AND THEIR LICENSEES, AFFILIATES, AND LICENSORS MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO GIFT CARDS, CONTENT CODES, OR THE ITUNES STORE, APP STORE, APPLE MUSIC, OR IBOOKS STORE, INCLUDING, WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT THAT A GIFT CARD OR CONTENT CODE IS NONFUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH GIFT CARD OR CONTENT CODE. THESE LIMITATIONS MAY NOT APPLY TO YOU. CERTAIN LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY ALSO HAVE ADDITIONAL RIGHTS.

Waiver and Indemnity BY USING THE SERVICES, YOU AGREE, TO THE EXTENT PERMITTED BY LAW, TO INDEMNIFY AND HOLD ITUNES, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, AND LICENSORS HARMLESS WITH RESPECT TO ANY CLAIMS ARISING OUT OF YOUR BREACH OF THIS AGREEMENT, YOUR USE OF GIFT CARDS OR THE SERVICES, OR ANY ACTION TAKEN BY ITUNES AS PART OF ITS INVESTIGATION OF A SUSPECTED VIOLATION OF THIS AGREEMENT OR AS A RESULT OF ITS FINDING OR DECISION THAT A VIOLATION OF THIS AGREEMENT HAS OCCURRED. YOU AGREE THAT YOU SHALL NOT SUE OR RECOVER ANY DAMAGES FROM ITUNES, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, AND LICENSORS AS A RESULT OF ITS DECISION TO REMOVE OR REFUSE TO PROCESS ANY INFORMATION OR CONTENT, TO WARN YOU, TO SUSPEND OR TERMINATE YOUR ACCESS TO THE SERVICES, OR TO TAKE ANY OTHER ACTION DURING THE INVESTIGATION OF A SUSPECTED VIOLATION OR AS A RESULT OF ITUNES’ CONCLUSION THAT A VIOLATION OF THIS AGREEMENT HAS OCCURRED. THIS WAIVER AND INDEMNITY PROVISION APPLIES TO ALL VIOLATIONS DESCRIBED IN OR CONTEMPLATED BY THIS AGREEMENT.

Governing Law: This Agreement and the relationship between you and iTunes shall be governed by the laws of Japan, excluding its conflict of laws provisions. You and iTunes agree to submit to the personal and exclusive jurisdiction of the Tokyo District Court, to resolve any dispute or claim arising from this Agreement.

PROMOTIONAL PROGRAMS

From time to time, we may, in our sole discretion, run promotional programs associated with Gift Cards (“Promotions”). Promotions may be run by iTunes or by a participating retailer (“Qualifying Retailer”).

Terms and Conditions of a promotion may be changed or modified at any time without notice to you.

Customers who redeem Gift Cards purchased during a Promotion in Japan may be eligible to receive a monetary or content bonus (“Bonus”) upon redemption of the Gift Card into your Account balance in the Services during the promotional period.

Promotion Period: Bonuses are only available during the promotional period, as defined by the Promotional terms and conditions, and while supplies last. Bonus must be redeemed into an Account by the end of the redemption period, as stated in the Promotion terms. You must be an individual end user located in the Territory to obtain the Bonus and iTunes reserves the right to deny the Bonus to end users located outside the Territory. iTunes or the Qualifying Retailer may modify or end a Promotion at any time, for any reason.

Restrictions: From time to time, the Services may run Promotions. Promotions may be limited by account type, device, family status or payment method associated with your Apple ID. One Bonus per Apple ID unless otherwise stated.

Bonuses received as a result of a promotion are promotional and have no cash value.

Redemptions of Qualifying Cards are subject to the terms and conditions of the Services and Gift Cards. Bonuses are not eligible for refund or exchange.

Promotional Terms and Conditions do not alter in any way the terms of the Services nor the Gift Cards.

Your bonus is personal to you and may not be sold, transferred or assigned to, or shared with, family, friends or others, or used by you for any commercial purpose.

This offer is void where prohibited or restricted by law.

Last updated: February 27, 2019