AppleCare+ provides additional hardware service and technical support from Apple, including coverage for up to two incidents of accidental damage per device covered. AppleCare+ is available for Apple Watch, Apple Watch Sport, Apple Watch Edition, iPad, iPhone, and iPod touch.
AppleCare Protection Plan
Some services and repairs are covered under AppleCare plans. Check the terms and conditions of specific plans to verify which support services may be included with your Apple products.
- AppleCare Protection Plan for Macs, Displays, iPods, Apple TV
- AppleCare Protection Plan for iPhone
- AppleCare Protection Plan for iPad
- AppleCare for Enterprise
- AppleCare Repair Agreement
- AppleCare Parts Agreement
- AppleCare Premium Service and Support Plan Terms and Conditions
- AppleCare Technical Support Services Terms and Conditions
- AppleCare Protection Plan for 1:1 Learning Solutions
- AppleCare Service Plan
- AppleCare Latin America Extended Service Agreement
Repair Terms and Conditions
See information about repairs or service for Apple products that are not covered under an Apple warranty, extended service contract, or statutory warranty rights.
Express Replacement Service
Check the terms of our Express Replacement Service.
Remote Access Technical Assistance Terms and Conditions
Find provisions specific to your country in the Remote Access Technical Assistance terms and conditions.
Remote Support Terms and Conditions (Bomgar Software)
For details on the use of Bomgar™ Software and the provision of remote support by Apple, review the terms and conditions (not applicable in Europe, the Middle East, Africa, or India).
Read the sales, purchase, return, and refund policies for various Apple sales channels.
- Apple Online Store
- Apple Online Store for K-12 Schools
- Apple Online Store for Higher Education
- Apple Online Store for Education Individuals
- Apple Retail Store
- Apple Authorized Reseller
- Global Trade Compliance
iPhone Upgrade Program
Learn about the Terms & Conditions related to the purchase of an iPhone under the iPhone Upgrade Program.
Learn about the Terms & Conditions related to the purchase of an iPhone with iPhone Payments.
Apple Store Gift Cards Terms & Conditions
Learn about the terms and conditions related to the purchase and use of the Apple Store Gift Card.
Apple Store Reservation Pass FAQs
Learn about the frequently asked questions related to the use of the Apple Store Reservation Pass.
Training Service Terms and Conditions
Learn specifics about the training and services provided by Apple at customers’ requests.
Certification Agreements and Policies
Participation in Apple Training and Certification programs is dependent on adherence to the program terms and conditions that are, or were, in effect at the time of the relevant certification exam or training.
Find the guidelines for participating in the Apple Discussion Forums.