AppleCare+ for iPad Pro 11‑inch (4th generation)

Name: AppleCare+ for iPad Pro 11‑inch (4th generation)
Brand: Apple
Price: 584.0 MYR

RM 584.00

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Product Information
Service and Support
AppleCare+

Every iPad comes with one year of hardware repair coverage through its one-year limited warranty and up to 90 days of complimentary telephone technical support. AppleCare+ extends your iPad, Apple Pencil and Apple-branded iPad keyboard coverage to two years from your AppleCare+ purchase date and includes unlimited incidents of accidental damage protection, each incident subject to a service fee.(1) In addition, you’ll get 24/7 priority access to Apple experts by chat or phone through getsupport.apple.com.

How to get AppleCare+
Add it to your shopping bag during the checkout process when you purchase your new iPad. Or buy it within 60 days of your iPad purchase:

On your iPad (go to Settings > General > About and choose Add AppleCare+ Coverage)

Online (requires you to verify your serial number and run a remote diagnostic)

By calling 1-800 803 638 (requires you to run a remote diagnostic and provide proof of purchase)
One stop for technical support
Because Apple designs iPad, iPadOS and many applications, iPad is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.(2)

Direct access to Apple experts by chat or phone

24/7 priority access through getsupport.apple.com

Carry-in repair(3): take your iPad to an Apple Authorised Service Provider

Express Replacement Service: we’ll ship you a replacement device so you don’t have to wait for a repair
Apple hardware coverage
AppleCare+ provides repair or replacement coverage, both parts and labour, from Apple-authorised technicians. Service coverage includes the following:

Your iPad

Battery(1)

Apple Pencil(1)

Apple-branded iPad keyboard

Included USB cable and power adapter

Unlimited incidents of accidental damage protection, each subject to a service fee
Software support included
Whether you’re sitting in the comfort of your home or office or on the go, you can call and get direct access to Apple experts for questions on a wide range of topics, including:

Using iPadOS and iCloud

Connecting to wireless networks

Questions about FaceTime, Keynote, Numbers, Pages and other Apple-branded iPad apps
Important notes

See AppleCare+ Terms and Conditions for complete product details.
Manufacturer Information

Part Number

UPC or EAN No.: 195949140341

Manufacturer Note

(1) Service coverage is available only for iPad, its original included accessories, one compatible Apple Pencil and one compatible Apple-branded iPad keyboard used with your iPad for protection against (i) defects in materials or workmanship, (ii) batteries that retain less than 80% of their original capacity and (iii) each incident of accidental damage protection is subject to a service fee, plus applicable tax. For all iPad models launched after 1 May 2024, the service fee is RM 139 for screen repair and RM 469 for all other accidental damage. The screen repair service fee is only available on eligible iPad models when there is no other damage present. For the list of eligible models, please refer to the terms. The service fee for accidental damage to all other iPad models is RM 229. The service fee for Apple Pencil or Apple-branded iPad keyboard is RM 139. Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements. See terms for full details.

(2) Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.

(3) Availability of each option depends on the country in which the service is requested and the location of the Apple Authorised Service Provider. Service coverage may be subject to certain restrictions.

Apple Malaysia Sdn Bhd (Apple) is the legal obligor in relation to all obligations under AppleCare+ apart from the accidental damage from handling coverage. The accidental damage from handling coverage under AppleCare+ is provided to you for a fee pursuant to a group insurance policy (Policy) that Apple has purchased from AIG Malaysia Insurance Berhad (Reg. No. 200701037463 [795492-W] (AIG), licensed under the Financial Services Act 2013 and regulated by Bank Negara Malaysia, and which you participate in as an insured by purchasing AppleCare+. AIG has authorised Apple to provide and undertake the repair or replace your device pursuant to any claims you have for accidental damage from handling and may be reimbursed subject to the terms and conditions of the Policy by AIG for valid claims. Apple is not a licensed insurance agent and does not provide any advice in relation to the insurance coverage provided by AIG under AppleCare+. The full terms and conditions of the Policy and product disclosure sheet issued by AIG can be viewed at https://www.aig.my/. Purchase of the Plan is not required to purchase the device.