Contacting Apple

Sales & Product Inquiries

Apple Store

Visit the Apple Online Store to purchase Apple hardware, software and third-party accessories. To purchase by phone, please call 1800-80-6419.

Find Apple Authorised Resellers

Use our Reseller Locator to find an Apple Authorised Reseller in Malaysia.

Apple Authorised Resellers offer industry expertise, multi-platform services and Mac-based solutions for a wide variety of organisations.

Find Authorised Training Centres

Use our Training Centre Locator to find Apple Authorised Training Centres worldwide.

Become a Consultant, Reseller or Service Provider

Join Apple as a consultant, reseller or service provider.

Customer Service

Apple Store Customer Service

To view the most up-to-date status and make changes to your Apple Online Store order, visit your online Order Status. You can also contact Apple Store Customer Service at 1800-80-6419 or visit online Help for more information.

Product & Technical Support

Browse online support

Visit the Apple Support site for quick answers, manuals and in-depth technical articles. Visit Apple Support Communities to get help and tips from fellow Apple customers.

Contact Apple Support

Save time by starting your support request online and we’ll connect you to an expert.

More ways to get help:

Mac, iPhone, iPod, iPad, Apple TV, and Apple display customers within 90 days of ownership are eligible for complimentary telephone technical support. Online technical support for Apple products is available beyond the initial 90 days.

Lost or Stolen Apple Products

If you have lost or found an Apple product, contact your local police station to report it. You can also find a list of serial numbers associated with your Apple ID and get information about using Find My iPhone for iPhone, iPad, iPod touch or Mac.

Legal

For legal questions, please go to apple.com/legal/contact and select from the drop-down menu provided. To report suspected counterfeit or knockoff products, or other forms of suspected infringement of Apple intellectual property, select Counterfeits & Knockoffs from the drop-down menu.