AppleCare+
Every Apple TV comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. AppleCare+ extends your coverage to three years from your AppleCare+ purchase date and adds unlimited incidents of accidental damage protection, each subject to a service fee of RM 69. In addition, you’ll get 24/7 priority access to Apple experts by chat or phone through getsupport.apple.com.(1)
How to get AppleCare+
Add it to your bag during the checkout process when you purchase your new Apple TV.
Or buy it within 60 days of your Apple TV purchase:
- Online
- By calling 1-800 803 638 (requires you to provide proof of purchase)
One stop for technical support
Because Apple designs Apple TV and tvOS, you get a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.(2)
- Direct access to Apple experts by chat or phone
- 24/7 priority access via getsupport.apple.com
- Global repair coverage(3)
- Carry-in repair: take your Apple TV to an Apple Authorised Service provider
- Express Replacement Service
Apple hardware coverage
AppleCare+ provides global repair or replacement coverage, both parts and labour, from Apple-authorised technicians around the world. Service coverage includes the following:
- Your Apple TV
- Included Siri Remote and power lead
- Unlimited incidents of accidental damage protection, each subject to a service fee of RM 69
Software support included
Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including:
- Setting up Apple TV and connecting to your Wi-Fi network and iCloud
- Streaming original shows and films from Apple TV+
- Using AirPlay to play content from iPhone, iPad or Mac on your HDTV
Important notes