AppleCare+
Every Apple TV comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. AppleCare+ extends your coverage to three years from your AppleCare+ purchase date and adds unlimited incidents of accidental damage protection, each subject to a service fee of S$19. In addition, you’ll get 24/7 priority access to Apple experts by chat or phone through getsupport.apple.com.(1)
How to get AppleCare+
Add it to your bag during the checkout process when you purchase your new Apple TV.
Or buy it within 60 days of your Apple TV purchase:
- Online
- At an Apple Store (inspection of Apple TV and proof of purchase are required)
- By calling 800-186-1087 (requires you to provide proof of purchase)
One stop for technical support
Because Apple designs Apple TV and tvOS, you get a truly integrated system. And only the AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.(2)
- Direct access to Apple experts by chat or phone
- 24/7 priority access through getsupport.apple.com
- Global repair coverage(3)
- Carry-in repair: Take your Apple TV to an Apple Store or an Apple Authorised Service provider
- Express Replacement Service
Apple hardware coverage
AppleCare+ provides global repair or replacement coverage, both parts and labour, from Apple-authorised technicians around the world. Service coverage includes the following:
- Your Apple TV
- Included Siri Remote and power lead
- Unlimited incidents of accidental damage protection, each subject to a service fee of S$19
Software support included
Whether you’re sitting in the comfort of your home or office, or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including:
- Setting up Apple TV and connecting to your Wi-Fi network and iCloud
- Streaming original programmes and movies from Apple TV+
- Using AirPlay to play content from iPhone, iPad or Mac on your HDTV
Important notes