With iPhone, Openreach keeps the United
Kingdom
connected.

In the United Kingdom, Openreach connects millions of people and businesses to the Internet. To manage 190 million kilometres of network cabling and create on‑demand customer service, Openreach supplied every engineer with an iPhone. The built-in features of iPhone combined with 40 custom apps optimised daily schedules, enhanced safety protocols and streamlined workflows in the field. Additionally, Openreach provides the latest iPhone with flexible upgrade options from Apple Financial Services.

At a glance

£5.2BIn revenue
40Custom apps
created
30KEngineers on
iPhone

Service. On the double.
Custom apps and native features
streamline workflows.

Workflow Management

When. Where.
And how to
get there.

Efficiency

Detailed data.
Authorisation onsite.

Connectivity

Router placement
is spot-on.

Safety

An app that
elevates safety.

Productivity

Built-in features
for every job.

Only with Apple

iPhone Features

iOS simplifies service for Openreach engineers. Face ID securely unlocks their device in the field. Long battery life powers their device throughout the day. And with Siri, engineers can multitask or initiate FaceTime with colleagues hands-free.

Custom
Apps

Apple tools helped Openreach develop 40 custom apps. Schedules, customer information and network data are all available at a tap for true efficiency.

Apple Financial Services

Apple Financial Services allows Openreach to keep its fleet up to date and retain the highest residual value. With the latest technology in their hands, engineers stay connected and productive.

Results

Success, engineered.

Openreach keeps more than 25 million homes and businesses connected to the network they rely on.

Forty custom apps make work safer and keep service calls moving in the field.

iPhone technology has decreased wait times for customer projects and created faster, more accurate scheduling.

The intuitive features of iPhone boost employee satisfaction and help customers get online more quickly.

How to Buy

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