Sales & Support

Get familiar with the policies, terms, and conditions for the purchase, support, and servicing of your Apple products.


AppleCare+ provides additional hardware service and technical support from Apple, including coverage for up to two incidents of accidental damage per device covered. AppleCare+ is available for Apple Watch, Apple Watch Sport, Apple Watch Edition, iPad, iPhone, and iPod touch.
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AppleCare Protection Plan

Some services and repairs are covered under AppleCare plans. Check the terms and conditions of specific plans to verify which support services may be included with your Apple products.

Repair Terms and Conditions

See information about repairs or service for Apple products that are not covered under an Apple warranty, extended service contract, or statutory warranty rights.
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Express Replacement Service

Check the terms of our Express Replacement Service.

Remote Access Technical Assistance Terms and Conditions

Find provisions specific to your country in the Remote Access Technical Assistance terms and conditions.
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Sales Policies

Read the sales, purchase, return, and refund policies for various Apple sales channels.

Training Service Terms and Conditions

Learn specifics about the training and services provided by Apple at customers’ requests.
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Support Communities Terms of Use

Find the guidelines for participating in the Apple Discussion Forums.
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