• What’s in the Box

  • 

    EarPods with Lightning Connector

  • 

    iPhone

  • 

    Lightning to USB Cable

  • 

    5W USB Power Adapter

• Frequently Asked Questions

  • Does the iPhone work with any SIM card or carrier worldwide?

    The iPhone models currently sold on apple.com work with nano-SIM cards from compatible carriers. And they work on many 4G LTE networks around the world. Contact service providers for details.

    Information on iPhone 7 and iPhone 7 Plus support for 4G LTE networks by carrier and country or region

  • Do I need an iPhone-specific service plan?

    Yes, you do. When you buy the iPhone from apple.com, it is sold unlocked. You can contact a carrier directly to learn about the tariffs available for iPhone.

    View a list of networks

  • Which capacity is right for me?

    iPhone 7 and iPhone 7 Plus come in two capacities: 32GB and 128GB. The term ‘GB’ stands for gigabytes. The more gigabytes you have, the more content you can store on your iPhone, such as apps, games, photos, HD videos, music and films If you have a large music or photo library or lots of apps, it’s a good idea to consider an iPhone with a larger capacity. If you rarely download apps or you don’t take many photos or videos, an iPhone with a smaller capacity may be better for you.

  • Do I need to commit to a long-term contract for my iPhone?

    Buying a SIM-free iPhone from apple.com allows you to choose your own carrier and change carriers at any time. iPhone may also be available at a lower price with a contract directly from your wireless carrier.

  • Can I use the SIM card in my iPhone with my iPad?

    No. iPhone SIM cards are not interchangeable with the SIM card in iPad.

  • Will all iPhone features work with my network?

    The majority of features will work with your network. Certain features, such as Visual Voicemail, require carrier support and may not function on your carrier’s network. Contact your carrier for more details or read the wireless carrier support and features article for more information.

  • Why does the price of an iPhone from apple.com differ from the price offered by a carrier?

    Carriers typically sell iPhone with a contract that subsidizes the initial purchase price of the phone. By purchasing your iPhone without a contract, you can use any SIM card from a compatible carrier, including your current one.

  • Can I use my iPhone outside my home country?

    Yes. iPhone is enabled to work on networks using GSM around the world. Because iPhone models sold by apple.com are unlocked, you can purchase a SIM card and service from a local carrier at your destination. Or check with your home carrier regarding international roaming charges.

  • If I buy an iPhone from apple.com, can I ship it to another country?

    No. Orders placed through apple.com can be shipped only within the country or region of purchase. You can also shop for friends and family in countries where iPhone is sold. Just visit the local store of the country or region where you want your products delivered. Or for fast, easy ordering and expert advice, call an Apple Store Specialist on 1800-692-7753.

• Answers from the Community

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  • Recently Answered

  • Does the iPhone 8 Plus have Animoji?

    • Asked by Laterica B from Memphis
    • on 18 Sep 2018

    Best Answer:

    No, the 8 plus does not have the true depth camera on the front so it is not possible for it to use No, the 8 plus does not have the true depth camera on the front so it is not possible for it to use animoji. More(Read full answer)

    • Answered by Lukey H from Auburn
    • on 19 Sep 2018

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  • Is the iPhone X s max waterproof?

    • Asked by Rafael S from Vila Velha
    • on 4 Nov 2018

    Best Answer:

    Recently dropped my Iphone XS MAX in water while in the pool (under 2 feet of water), dried the de Recently dropped my Iphone XS MAX in water while in the pool (under 2 feet of water), dried the device immediately and it still died. Placed it in rice for 2 days and had no luck. This happened Saturday 5/11 too the phone to the apple store in international plaza Tampa, FL for replacement. Thanks apple :) More(Read full answer)

    • Answered by Carlos A from Largo
    • on 17 May 2019

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  • Is the iPhone 7 waterproof??

    • Asked by Tyler C from Edgewood
    • on 3 Mar 2019

    Best Answer:

    iPhone 7 is water-resistant with an IP67 rating. It can sustain a splash or quick dip in water, but iPhone 7 is water-resistant with an IP67 rating. It can sustain a splash or quick dip in water, but long submersion periods may cause damage to the device. Try to avoid exposure to liquids, though. More(Read full answer)

    • Answered by Nicholas M
    • on 30 Mar 2019

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    2 Answers(Is the iPhone 7 waterproof??)

  • I have a iPhone 6 .. and I’m looking for a new phone ... which is best to choose.. the iPhone X, xs, xs max or xr??

    • Asked by Ramanand S from Georgetown
    • on 24 Oct 2018

    Best Answer:

    It really depends on your needs. Go to the compare page on Apple’s website and see which one is righ It really depends on your needs. Go to the compare page on Apple’s website and see which one is right for you. Also, the iPhone X is no longer sold by Apple. It has been replaced by the iPhone Xs (same price). More(Read full answer)

    • Answered by Nishil A from Auburn
    • on 29 Oct 2018

    Answer now(I have a iPhone 6 .. and I’m looking for a new phone ... which is best to choose.. the iPhone X, xs, xs max or xr??)

    2 Answers(I have a iPhone 6 .. and I’m looking for a new phone ... which is best to choose.. the iPhone X, xs, xs max or xr??)
  • Can I wear glasses for the retina scan? Or do I need to remove them?

    • Asked by Nancy T from Toms River
    • on 12 Dec 2018

    Best Answer:

    You can wear sunglasses or even a hat with sunglasses. It is not a retina scan, it's 3D facial reco You can wear sunglasses or even a hat with sunglasses. It is not a retina scan, it's 3D facial recognition using the true depth sensor. More(Read full answer)

    • Answered by Jason C from Springfield
    • on 14 Dec 2018

    Answer now(Can I wear glasses for the retina scan? Or do I need to remove them?)

    2 Answers(Can I wear glasses for the retina scan? Or do I need to remove them?)
  • Which is the best iphone for really bad eyesight

    • Asked by Maureen O from Perth
    • on 27 Jul 2019

    Answer

    All iPhones share the same accessibility features, from audio to visual assistance. However if your All iPhones share the same accessibility features, from audio to visual assistance. However if your eyesight is particularly poor, perhaps a larger model such as the iPhone 7 Plus/8+ would be better for you. Hope this advice helps. More(Read full answer)

    • Answered by Will L from Gloucester
    • on 31 Jul 2019

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