Every iPod comes with a one-year limited warranty and 90 days of complimentary telephone technical support. AppleCare+ for iPod touch extends your coverage to two years from your AppleCare+ purchase date and adds up to two incidents of accidental damage protection every 12 months, each subject to a S$48 service fee.(1) In addition, you’ll get 24/7 priority access to Apple experts via chat or phone through getsupport.apple.com.
How to get AppleCare+
Add it to your shopping cart during the checkout process when you purchase your new iPod.
Or buy it within 60 days of your iPod purchase:
- On your device (go to Settings > General > About and choose AppleCare+ Coverage Available)
- Online (requires you to verify your serial number and run a remote diagnostic)
- At an Apple Store (if AppleCare+ is purchased separately from iPod, inspection of iPod and proof of purchase are required.)
- By calling 800-186-1087 (requires you to run a remote diagnostic and provide proof of purchase)
One stop for technical support
Because Apple designs iPod and iOS, you get a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.(2)
- Direct access to Apple experts via chat or phone
- 24/7 priority access through getsupport.apple.com
- Global repair coverage (3)
- Carry-in repair: Take your iPod to an Apple Store or an Apple Authorised Service Provider
Apple hardware coverage
AppleCare+ provides global repair or replacement coverage, both parts and labour, from Apple‑authorised technicians around the world. Service coverage includes the following:
- Your iPod
- Battery (1)
- Included earphones and USB cable
- Up to two incidents of accidental damage protection of your iPod every 12 months, each subject to a S$48 service fee (1)
Software support included
Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including:
- Using iOS and iCloud for iPod touch
- Connecting iPod touch to Wi-Fi networks
- Apple-branded iPod touch apps
Important notes