• What’s in the Box

  • 

    EarPods with Lightning Connector

  • 

    iPhone

  • 

    Lightning to USB Cable

  • 

    5W USB Power Adapter

• Frequently Asked Questions

  • Does iPhone work with any SIM card or carrier worldwide?

    The iPhone models currently sold on apple.com work with nano-SIM cards from compatible carriers^*. And they work on many 4G LTE networks around the world. Contact service providers for details.

    Information on iPhone XR support for 4G LTE networks by carrier and country or region

    
    
    ^* Dual SIM, dual standby. Data and voice SIM selectable in settings. Use of Dual SIM requires two wireless service plans (which may include restrictions on roaming). Dual SIM does not support simultaneous use of two CDMA wireless service plans. Dual VoLTE will be available later this year through a software update. Not all carriers support Dual VoLTE. Certain restrictions apply. To learn more, visit https://support.apple.com/kb/HT209086.

  • Will the SIM-free iPhone work with all carriers?

    The SIM-free iPhone will work with all existing carriers.

  • Do I need an iPhone-specific service plan?

    Yes, you do. When you buy the iPhone from apple.com, it is sold unlocked. You can contact a carrier directly to learn about the tariffs available for iPhone.

    View a list of networks

  • Do I need to commit to a long-term contract for my iPhone?

    Buying a SIM-free iPhone from apple.com allows you to choose your own carrier and change carriers at any time. iPhone may also be available at a lower price with a contract directly from your wireless carrier.

  • Can I use the SIM card in my iPhone with my iPad?

    No. iPhone SIM cards are not interchangeable with the SIM card in iPad.

  • Will all iPhone features work with my network?

    The majority of features will work with your network. Certain features, such as Visual Voicemail, require carrier support and may not function on your carrier’s network. Contact your carrier for more details or read the wireless carrier support and features article for more information.

  • Why does the price of an iPhone from apple.com differ from the price offered by a carrier?

    Carriers typically sell iPhone with a contract that subsidizes the initial purchase price of the phone. By purchasing your iPhone without a contract, you can use any SIM card from a compatible carrier, including your current one.

  • Can I use my iPhone outside my home country?

    Yes. iPhone is enabled to work on networks using GSM around the world. Because iPhone models sold by apple.com are unlocked, you can purchase a SIM card and service from a local carrier at your destination. Or check with your home carrier regarding international roaming charges.

  • If I buy an iPhone from apple.com, can I ship it to another country?

    No. Orders placed through apple.com can be shipped only within the country or region of purchase. You can also shop for friends and family in countries or regions where the iPhone is sold. Just visit the local store of the country or region where you want your products delivered. Or for fast, easy ordering and expert advice, call an Apple Store Specialist on 800-908-988.

• Answers from the Community

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  • Recently Answered

  • Does the iPhone 8 Plus have Animoji?

    • Asked by Laterica B from Memphis
    • on Sep 18, 2018

    Best Answer:

    No, the 8 plus does not have the true depth camera on the front so it is not possible for it to use No, the 8 plus does not have the true depth camera on the front so it is not possible for it to use animoji. More(Read full answer)

    • Answered by Lukey H from Auburn
    • on Sep 19, 2018

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    11 Answers(Does the iPhone 8 Plus have Animoji?)
  • Does iPhone have its own browser

    • Asked by Sharon A from Cleveland
    • on Jan 27, 2019

    Answer

    Yes

    • Answered by manita Ö
    • on Jun 9, 2019

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    4 Answers(Does iPhone have its own browser)
  • Does the iPhone 8plus use the same charger as the iPhone XR

    • Asked by Sharon L from Racine
    • on Dec 11, 2018

    Best Answer:

    Yes, all iPhones that are iPhone 5 and up have the same type of charging whole (the lightning connec Yes, all iPhones that are iPhone 5 and up have the same type of charging whole (the lightning connector) More(Read full answer)

    • Answered by Kyrie D from Bronx
    • on Apr 8, 2019

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    5 Answers(Does the iPhone 8plus use the same charger as the iPhone XR)

  • Is the iPhone X s max waterproof?

    • Asked by Rafael S from Vila Velha
    • on Nov 4, 2018

    Best Answer:

    Recently dropped my Iphone XS MAX in water while in the pool (under 2 feet of water), dried the de Recently dropped my Iphone XS MAX in water while in the pool (under 2 feet of water), dried the device immediately and it still died. Placed it in rice for 2 days and had no luck. This happened Saturday 5/11 too the phone to the apple store in international plaza Tampa, FL for replacement. Thanks apple :) More(Read full answer)

    • Answered by Carlos A from Largo
    • on May 17, 2019

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    2 Answers(Is the iPhone X s max waterproof?)
  • Can you use google photos as the default on the iPhone? I.e. for pulling photos to share?

    • Asked by Mrs. S from Wallkill
    • on Jan 9, 2019

    Answer now(Can you use google photos as the default on the iPhone? I.e. for pulling photos to share?)

    1 Answer(Can you use google photos as the default on the iPhone? I.e. for pulling photos to share?)
  • Should I get an iPhone 7 or XR?

    • Asked by Pam A from Treasure Island
    • on Nov 8, 2018

    Answer now(Should I get an iPhone 7 or XR?)

    3 Answers(Should I get an iPhone 7 or XR?)

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