Standard Returns Policy

Products purchased at Apple Store in India can be exchanged within 14 days of delivery.

Products cannot be refunded. Please refer to our Sales Terms and Conditions for full policies.

What happens if I have received a defective item?

If you believe that your new Apple product is defective please contact Apple Store Customer Service to discuss your options.

How do I exchange my product?

You can exchange your product within the first 14 days, by requesting a replacement online. You can also contact Apple Store Customer Service to discuss your options.

My invoice has not been shipped with my order.

Within 2-3 working days of your order being delivered, you should receive an official Apple invoice by e-mail.

If you do not receive this invoice, or if you require an additional copy for your records, please contact Apple Customer Service.