Shipping is free on all orders. Apple uses the best carriers in the business to make sure your order gets to you on time. From the Secure Checkout page you'll see your item description, price and delivery timing.
We keep you informed
Once you’ve placed an order, you will receive an Order Acknowledgement email to confirm your order details, including shipping and delivery estimates for each item. Once your item has prepared for shipment and ships, you will receive a Shipment Notification email with carrier and tracking information.
You can also visit online the Self Service 24 hours a day, 7 days a week, to view the most up-to-date status of your order. Sign in with your Apple ID and password to get a summary of orders placed in the past 18 months. You'll see your order number, the date and time the order was placed, the status of the order, estimated shipping and delivery dates, the shipping method, and package tracking information for items that have shipped. If you choose to view the order details of an order, you'll see additional information including any gift messaging, product engraving, product customisation, and more.
Shipping and delivery estimates
The 'Ships' timeframe is an estimate of when the item will prepare for shipment and ship from our warehouse. The items on your order will ship as they become available.
You can pre-select a different delivery time for each eligible item on your order.
- Items that ship within "In Stock" are estimated to ship the same or following business day.
- Items with longer estimates ship from our warehouse within the timeframe indicated (e.g., 7-10 business days).
- Custom-configuring your Mac or personalizing your iPod may take additional time to prepare for shipment, and will increase the 'Ships' timeframe.
The 'Delivers' timeframe is an estimate of when the item will be delivered to your shipping address after it ships.
All estimates are based on business days.
Scheduled Delivery with pre-selected delivery time windows
You can pre-select a delivery time that is convenient for you. Some limitations may apply.
- Standard Delivery. Delivered within 1-3 days after your item is shipped. Free.
- 9:00am to 12:00pm. Delivers 1-3 days after your item is shipped, between 9:00am and 12:00pm. Free.
- 12:00pm to 5:00pm. Delivers 1-3 days after your item is shipped, between 12:00pm and 5:00pm. Free.
- 5:00pm to 9:00pm. Delivers 1-3 days after your item is shipped, between 5:00pm and 9:00pm. Free.
Some products may not be eligible for deliveries with pre-selected time windows.
Note: Scheduled Delivery with pre-selected delivery time windows may not be available during product launches.
Available to Ship Time
The ‘Available to ship' time is an estimate of when the item will leave our warehouse. For example, if an item displays “Available to ship: 1 business day" the item will leave our warehouse 1 business day after you place your order. While Apple works hard to ship every order as quickly as possible, personalized, custom-configured, and more popular items may have longer ship times.
Occasionally, we will confirm ship and delivery times, then learn we are unable to fulfil the order due to low product availability. In these rare cases, we will notify by email of the new ship and delivery times.
The cost for shipping is calculated and displayed on the Checkout page before you complete your order. Please note that applicable shipping fees apply to Apple Print Products.
You can find delivery costs at checkout, on the Order Confirmation email and online when you view your order on the Order Status website.