Using Check Out

Need help placing your order on the Apple Online Store? Follow these steps to purchase items you’ve put in your bag.

  1. Review your bag

    Once you’re ready to order, select the “Review Bag” link in the upper right of any page on the Apple Online Store to review all the items you’ve placed in your bag. You can add a message to any new iPad, AirPods, AirTag or selected Apple Pencil models. You can also increase or decrease the quantity you want to purchase. We’ll provide you with an estimated time that we expect each item to ship from our facility as well as an estimated total, which will include any shipping charges and taxes.

    If there are other items you want to purchase, select the "Continue Shopping" button to add additional items to your existing bag. Or select to "Save for later" and you can come back to view your Saved Bag.

    When you’re ready to buy the items in your bag, select the "Check out" button.


  2. Sign in

    If you already have the Apple Online Store, sign in using your existing Apple Account and password.

    If you are a new user, create an account by entering in your email address.

    If you have questions about your Apple Account, password, or account, visit the Your Account section of online Help.


  3. Enter billing and shipping information

    In order to process your order, we’ll need you to enter both your billing address and shipping address. Your billing address and shipping address should match the information on your credit card account. We do not accept PO Box or international addresses. Shipping addresses for all Singapore orders must be within Singapore. All your items will be shipped to the shipping address you designate.

    For more information on Billing and Shipping information, visit the Payment & Pricing and Shipping & Delivery sections of online Help.


  4. Select a payment method

    To find out what Payment methods are accepted on the Apple Online Store, visit the Payment & Pricing section of online help. Make sure that your payment method matches the billing information you have entered and that you include the appropriate security code for a credit or debit card.

    You can also redeem an Apple Gift Card or a coupon to pay for your purchase. Visit the Gifting section of online Help for additional information.


  5. Complete checkout

    Once we have all your item, billing, shipping, and payment information, you’re ready to complete check out. Review your order and personal information to ensure it’s accurate, and when you’re ready to purchase, select the "Place my order" button.

    After you place your order, we’ll take you to a Thank You page that contains a summary of your order, including your Web Order Number. Please print this page for your files.

    We'll also send you an Order Acknowledgment email shortly after you placed an order using credit/debit card, or once your order has been processed if you used a different payment method. You’ll receive a Shipment Notification email as each of your items ship.

    The Thank You Page and emails will contain links to online Self Service. Log in using your Apple Account and password to check order status, cancel items, return items, change your order, track a shipment, print an invoice, and more. You can also view a summary of orders you’ve placed with us in the last 18 months.

Find a Reseller Store

Apple's products are sold through authorized resellers and our own Apple Stores. Find an Apple Authorized Reseller or an Apple Retail Store near you.

Apple Resellers

Thousands of Apple Authorised Resellers (Opens in a new window) can help you discover the product that's right for you.

How to place an order

Select the items you want to order and add them to your bag. On the right hand side of the page you will find a summary of the items in your bag. Review your bag and click the 'check-out now' button. If you have an Apple Account already, please log in to your account or if you are new to the online Apple Store, we will walk you through the checkout process. Once you are logged in with your Apple Account, you can verify your order details. You will be able to make changes to your billing and shipping address, change quantities or delete items from your bag. If you are happy with your shopping bag, click the 'Place my order' button. Please note, do not log out of the page or use the return button while Apple is authorising your Credit Card as this can result in order duplication. Once the system has completed the checkout, you will receive an email containing your order details.

Signing Out

How do I sign out?

Simply quitting your browser application completely will log you out. Unlike many ecommerce websites, Apple.com does not keep customers signed in once the browser is closed.