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Frequently Asked Questions

  • All iPad Pro models, iPad (6th generation), iPad (5th generation), iPad Air 2, iPad mini 4 and iPad mini 3 models with Wi-Fi + Cellular can use either the Apple SIM card with an activated account or a provider-supported nano-SIM card. The 12.9-inch iPad Pro (2nd generation), 10.5-inch iPad Pro and 9.7-inch iPad Pro include an embedded Apple SIM. The 12.9-inch iPad Pro (3rd and 4th generation) and 11-inch iPad Pro (1st and 2nd generation) support eSIM. iPad Air, iPad mini 2 and iPad mini models with Wi-Fi + Cellular use a provider-supported nano-SIM card.

    More information on iPad support for 4G LTE networks by carrier and country or region

  • There are two Apple Pencil models. The original Apple Pencil is compatible with the 12.9‑inch iPad Pro (1st and 2nd generation), 10.5‑inch iPad Pro, 9.7‑inch iPad Pro and iPad (6th generation). Apple Pencil (2nd generation) is compatible with the 12.9‑inch iPad Pro (3rd and 4th generation) and 11‑inch iPad Pro (1st and 2nd generation).

  • You can use Apple Trade In to trade in your eligible iPad for credit towards the purchase of a new iPad. You can also trade in an eligible iPad for an Apple Store Gift Card either at an Apple Store or online.2 If your iPad doesn’t have trade-in value, we can recycle it responsibly for you for free.

  • It’s our trade-in and recycling programme that’s good for you and the planet. If your current iPad is eligible for trade-in credit, you can offset the purchase price of a new one.* If it’s not eligible for credit, you can recycle it for free.

    Learn more

  • Whether you’re making a purchase or not, we’ve made it easy to trade in an eligible device online. Just answer a few questions regarding the brand, model and condition of your device. We’ll provide an estimated trade-in value or a simple way to recycle it.

    If you accept the trade-in estimate online when you purchase a new iPad, we’ll arrange for you to send us your old device. Once we’ve received it, we’ll inspect it and verify its condition. If everything checks out, we’ll credit your original purchase method and send any remaining balance on an Apple Store Gift Card via email.

    Regardless of how you choose to trade in, if the condition of your device doesn’t match what you described, a new estimated trade-in value will be provided. You’ll have the option to either accept this revised quote or reject it. If you reject it, your device will be given back to you at no charge.

    And if you choose to recycle your device, we’ll provide a prepaid shipping label so you can send your device to our accredited recycling partner.

  • Your estimated trade-in credit will be applied to the payment method used to purchase your new iPad once we’ve confirmed the condition of your trade-in device. If the trade-in value exceeds your purchase total, we’ll refund the difference on an Apple Store Gift Card. And if your device is not eligible for credit, we can recycle it for free or return it to you.

A closer look at iPad Pro.

Experience mind-blowing performance and all-day battery life with the breakthrough  Apple M1 chip.³

The 11-inch Liquid Retina display delivers an immersive viewing experience. The 12.9-inch Liquid Retina XDR display offers an even more expansive view and a stunning HDR experience.

Ultrafast 5G. Experience incredibly fast speeds when you’re away from Wi-Fi on 5G cellular models.²

Use advanced pro cameras, the LiDAR scanner and the Ultra Wide front camera with Centre Stage for amazing photos, AR and more natural video calls.

Thunderbolt delivers fast connections to an extensive ecosystem of high-performance accessories.⁴

Apple Pencil lets you write, draw and take notes with pixel-perfect precision.⁴

With its floating design, backlit keys and integrated trackpad, you’ll find an amazing typing experience with Magic Keyboard.

Accessories sold separately and subject to availability.

There’s always more to explore.

Entertainment. Workouts. Games. All on your iPad Pro.

Apple TV+
Watch Apple Original shows and movies across all your devices.⁵
Learn more about Apple TV+
Apple Fitness+
Discover world-class workouts on your new iPad. Powered by Apple Watch.⁵
Learn moreabout Apple Fitness+
Apple Arcade
Enjoy unlimited, ad-free access to Arcade Originals, all-new games produced by Apple.⁵
Learn moreabout Apple Arcade

Compare iPad models

12.9” or 11”

Liquid Retina XDR display

Liquid Retina display

M1 chip

Works with:

Apple Pencil (2nd generation)

Magic Keyboard

Smart Keyboard Folio

10.9”

Liquid Retina display

A14 Bionic chip with Neural Engine

Works with:

Apple Pencil (2nd generation)

Magic Keyboard

Smart Keyboard Folio

10.2”

Retina display

A12 Bionic chip with Neural Engine

Works with:

Apple Pencil (1st generation)

Smart Keyboard

7.9”

Retina display

A12 Bionic chip with Neural Engine

Works with:

Apple Pencil (1st generation)

Bluetooth keyboards

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