• Apple
      • Store
      • Mac
      • iPad
      • iPhone
      • Watch
      • AirPods
      • TV & Home
      • Entertainment
      • Accessories
      • Support
    • 0+
    • Explore search-Explore
    • Accessories search-Accessories
    • Support search-Support
    100 results found

    About Apple TV 4K and Apple TV HD software updates

    Discover the latest features of tvOS available on Apple TV 4K and Apple TV HD.

    https://support.apple.com/en-nz/106336

    Get the Apple TV app or Apple TV+ app on your smart TV or streaming device

    Learn how to set up the Apple TV app or Apple TV + app on your compatible device.

    https://support.apple.com/en-nz/102472

    About 4K, HDR, HDR10+, and Dolby Vision on your Apple TV 4K

    Learn how to set up your Apple TV 4K  for the best 4K, HDR, HDR10+, or Dolby Vision experience.

    https://support.apple.com/en-nz/102339

    Use HDMI ARC or eARC with your Apple TV 4K

    With HDMI ARC or eARC turned on, your Apple TV 4K (2nd generation and later) can receive high-quality audio from a supported TV , then play that audio through your HomePod or HomePod mini speakers....

    https://support.apple.com/en-nz/102290

    Set up home theater audio with HomePod or HomePod mini and Apple TV 4K

    Use a HomePod, HomePod mini, or a stereo pair with your Apple TV 4K  to create a theater experience with Dolby Atmos or surround sound right in your home....

    https://support.apple.com/en-nz/102357

    Received 1 year free subscrtion by T Mobile was able to view APPLE TV on IPhone computer and TV. Somehow exited out on TV and now unable to sign back in. Still able to view on IPhone and computer. Help in reactivating on TV. TV device still lis

    Received 1 year free subscription by T Mobile was able to view APPLE TV + on Iphone, computer and TV . Somehow exited out on TV and now unable to sign back in. Still able to view on Iphone and computer. Help in reactivating on TV . TV device still listed on account...

    https://discussions.apple.com/thread/253969902

    What to do before you sell or give away your Apple TV 4K or Apple TV HD

    To prepare your Apple TV for a new owner, use these steps reset it to factory settings and remove it from your associated devices. ...

    https://support.apple.com/en-nz/103207

    If you see a warning symbol on Apple TV

    If an issue occurs during a software update on your Apple TV , unplug your Apple TV , then plug it back in and try the software update again. If you still need help, learn how to restore your Apple TV or get service....

    https://support.apple.com/en-nz/108807

    Set up the Apple TV Remote on your iPhone or iPad

    With the Apple TV Remote in Control Center, you can control your Apple TV or AirPlay-compatible smart TV with your iPhone or iPad....

    https://support.apple.com/en-nz/108778

    Buy movies and TV shows from the Apple TV app

    Buy movies and TV shows, then watch them with the Apple TV app.

    https://support.apple.com/en-nz/119890

    I want to download gacha neon but it only works for Android but some people can download it in their iPhone and I wanted the same thing please help

    Can you make it so that I have the app called gacha neon please I have been getting into trouble into downloading it please help me...

    https://discussions.apple.com/thread/253980870

    My tv isn’t 4K, is there a setting on AppleTV 4K to downgrade signal to lower quality? New content on HBOMax errors

    My tv isn’t 4K, is there a setting on AppleTV 4K to downgrade signal from Dolby Vision to a lower quality that will work on my older tv ? All new content on HBOMax won’t stream. I have the highest grade HDMI Cable recommended, but I keep getting errors. I can view the content using an older Roku or older AppleTV . I plan to upgrade to a 4K tv later this year, which is why I paid extra for the AppleTV 4K unit, but am frustrated that I can’t use it for a lot of content....

    https://discussions.apple.com/thread/253940905

    Is the no signal error message on tv while streaming with apple tv from the TV or the router box or from Apple TV?

    For the last month, I've been getting "no signal etc." error message in blue box on my TV screen and can't restart TV until I pull out and plug back in the power cord to the Apple TV box. The white light on Apple TV blinks and then TV restarts and I navigate back to movie I was watching. Is this because my internet is too slow or because of internet latency issues? I began using an ethernet cable connecting Apple TV box to modem/router, and it is still happening. I updated and restarted...

    https://discussions.apple.com/thread/253947587

    My Apple TV 4K does not turen off Samsung TV

    Same as this topic: My samsung tv will not turn off with the … - Apple Community One thing that I don’t understand though is that it works great in my living room were I have a Sonos Beam connected ”between” my TV and Apple TV . In my bedroom without any kind of reciver, the TV simply does not turn off when using the Apple TV remote or remote app....

    https://discussions.apple.com/thread/253961607

    Apple TV 4K no sound through AV receiver if TV is not turned on?

    I recently bought an Apple TV 4K primarily to play Apple Music through my AV system. I find that it goes on standby, no sound or video, whenever the TV is turned off (even though the TV is doing nothing but showing screensaver). All audio and video is going through the AV receiver (Onkyo) via HDMI. Are there any settings on TV , receiver, .... that can fix this? Any HDMI hardware hacks? It's very wasteful energy-wise and tv -lifetime-wise to burn the TV all day showing a screensaver when music...

    https://discussions.apple.com/thread/253963912

    Check if movies and TV shows have accessibility features in the Apple TV app

    Movies and TV shows with accessibility features are labeled with AD for audio descriptions, CC for closed captions, and SDH for subtitles for the deaf and hard of hearing....

    https://support.apple.com/en-nz/118409

    How to reduce TV delay with Apple Music Sing

    Learn how to reduce delay when you use your iPhone as a microphone with Apple Music Sing on your Apple TV .

    https://support.apple.com/en-nz/123880

    Delete movies and TV shows in the Apple TV app

    Open the Apple TV app.

    https://support.apple.com/en-nz/118410

    If you can't watch or stream movies and TV shows in the Apple TV app

    Learn what to do if you have trouble streaming a movie or TV show over a Wi-Fi or cellular connection.

    https://support.apple.com/en-nz/118405

    Download and stream shows, movies, and events from Apple TV+, MLS Season Pass, and Apple TV channels

    Learn how to download or stream content from Apple TV +, MLS Season Pass, and Apple TV channels.

    https://support.apple.com/en-nz/118239

    If your Siri Remote or Apple TV Remote isn't working

    If your remote isn't working as expected, first try pairing your remote to your Apple TV . If your remote still isn't working as expected, trying restarting your remote, or check your remote signal strength....

    https://support.apple.com/en-nz/102569

    Apple TV 4K (3rd generation) - Tech Specs

    Apple TV 4K (3rd generation) - Tech Specs

    https://support.apple.com/en-nz/111839

    Apple TV 4K (2nd generation) - Technical Specifications

    Control your TV or receiver via IR or CEC

    https://support.apple.com/en-nz/111922

    Apple TV 4K (1st generation) - Technical Specifications

    Apple TV 4K

    https://support.apple.com/en-nz/111929

    If your TV shows an iPhone next to an Apple TV

    If your Apple TV HD or later with tvOS 17 or later is experiencing problems, an image of an iPhone next to an Apple TV may appear on your TV screen. Follow these steps to restore your Apple TV ....

    https://support.apple.com/en-nz/105014

    Subscribe to Apple TV channels in the Apple TV app

    With the Apple TV app, you can subscribe to just the channels you want without downloading any apps. Then you can watch content included with your subscription right inside the Apple TV app — on demand and across all of your devices....

    https://support.apple.com/en-nz/102306

    Use your Siri Remote or Apple TV Remote with Apple TV

    Apple TV Remote (2nd generation and later)

    https://support.apple.com/en-nz/102337

    Apple TV 4K

    Is the Apple TV 4K wireless?

    https://discussions.apple.com/thread/253933850

    Watch Sunday Night Soccer in the Apple TV app

    With Apple TV +, you can watch select live Major League Soccer games and select past games on replay.

    https://support.apple.com/en-nz/122151

    How can I work out if my Apple TV 4K supports thread? Is the older one with big square touch pad in remote

    How can I work out if my Apple TV 4K supports thread? Is the older one with big square touch pad in remote

    https://discussions.apple.com/thread/253929730

    Previous
    of 4
    Next

    Footer

    footnotes

    • Prices include GST and delivery charges (unless otherwise indicated).
    Apple
    1. Search Results

    Shop and Learn

    • Store
    • Mac
    • iPad
    • iPhone
    • Watch
    • AirPods
    • TV & Home
    • AirTag
    • Accessories
    • Gift Cards

    Apple Wallet

    • Wallet
    • Apple Pay

    Account

    • Manage Your Apple Account
    • Apple Store Account
    • iCloud.com

    Entertainment

    • Apple One
    • Apple TV+
    • Apple Music
    • Apple Arcade
    • Apple Fitness+
    • Apple Podcasts
    • Apple Books
    • App Store

    Apple Store

    • Apple Store App
    • Certified Refurbished
    • Financing
    • Apple Recycling Program
    • Order Status
    • Shopping Help
    • Consumer Law

    For Business

    • Apple and Business
    • Shop for Business

    For Education

    • Apple and Education
    • Shop for K-12
    • Shop for University

    For Healthcare

    • Apple in Healthcare
    • Health on Apple Watch

    Apple Values

    • Accessibility
    • Environment
    • Privacy
    • Supply Chain

    About Apple

    • Newsroom
    • Apple Leadership
    • Career Opportunities
    • Investors
    • Ethics & Compliance
    • Events
    • Contact Apple

    More ways to shop: Find a retailer near you. Or call 0800-692-7753.

    New Zealand
    Copyright © 2025 Apple Inc. All rights reserved.
    • Privacy Policy
    • Terms of Use
    • Sales and Refunds
    • Legal
    • Site Map