Buy iMac

Frequently Asked Questions

  • Yes, switching to Mac is simple, and learning how to use Mac feels just as easy as using your iPhone. Mac pairs seamlessly with your iPhone and other Apple devices.

    If you already have an iPhone, setting up your Mac is a breeze. Just bring your iPhone near your Mac, and Setup Assistant signs you in to your Wi-Fi network and Apple Account. Your files, photos, messages, passwords and more are transferred from iCloud straight to your new Mac.

    Don't have an iPhone? No problem. With Migration Assistant preinstalled on every Mac, you can easily transfer your documents, apps, accounts and settings from a PC or an existing Mac. Once the transfer is complete, everything will be ready on your new Mac.

    Need more help? With Personal Setup, you get free online, one-to-one sessions with a Specialist who walks you through setup and shows you how to make the most of your new Mac. Best of all, you can join whenever works for you, from wherever you are.

  • Apple has an Education Store dedicated to your needs. You'll find discounts, promotions and bundle deals on Mac, iPad, software and accessories. You can also access tools and resources to learn how you can better use your Apple devices, software and apps to enhance learning and teaching.

    Products eligible for education discounts are marked with a graduation cap icon. You may need to verify your eligibility with an active school email or other documentation during check-out. Verification varies by country.

    Shop the Education Store(Opens in a new window)

  • Delivery estimates are based on item availability and the shipping option you choose. You'll get a final delivery date after you place your order. While many Mac configurations are ready to ship, some customised selections may impact your delivery estimates and options.

    Standard shipping is free for all online orders.

    Orders placed through apple.com/nz can only be shipped within the country or region of purchase. Visit the online store of the location where you want your products delivered.

  • Yes. The number of additional displays that can be connected will depend on your Mac model and chip, and could also vary depending on display resolution.

    Get more details about connecting to external displays for each Mac model:

  • AppleCare+ for Mac provides expert technical support and additional hardware coverage from Apple, including unlimited incidents of accidental damage protection. Each incident is subject to a service fee of NZ$169 for screen damage or external enclosure damage, or NZ$499 for other damage. In addition, you'll get priority access to Apple experts by chat or phone through getsupport.apple.com(Opens in a new window). Coverage begins on your AppleCare+ purchase date. For complete details, see the terms(Opens in a new window).

    AppleCare+ benefits are separate from and in addition to the Apple Limited Warranty and any legal rights provided by New Zealand consumer law. For details, click here(Opens in a new window).

    Learn more about AppleCare+ (Opens in a new window)

  • If you change your mind and no longer wish to keep your Mac, you have the option to return it or exchange it. The returned device must be in good condition and in the original packaging, including all accessories, manuals and instructions. Returns are subject to Apple’s Sales and Refunds Policy.

    Learn more about returns, refunds and exchanges(Opens in a new window)

Set up your device with one-on-one sessions with a Specialist.

When you buy directly from Apple, you can get help transferring your data and making the most of your new device with our free online Personal Setup sessions.

Your new Mac comes with so much more.

Apple TV+

Apple TV

You could get three free months of binge-worthy original films and series. Footnote 

Apple Music

Apple Music

New subscribers get three months of Apple Music free with a new iPhone. Footnote 

Apple Arcade

Apple Arcade

You could get three free months of incredibly fun, uninterrupted gameplay. Footnote